Job summary We are looking for an enthusiastic member of staff to join our existing secretarial team within the Head and Neck Department as a Medical Secretary to our Plastic Surgery/Skin Oncology service within the Head and Neck Team. The ideal candidate will have proven admin experience, be willing to audio type and be able to provide excellent customer care. We will provide training for our patient records systems and the hospital databases, such as PAS and e-Referral system. Experience of using Microsoft applications would be advantageous. We would expect the candidate to have proven relevant experience of working in a similar role. If you are a good communicator and can work both independently and as part of team we would like to hear from you. Main duties of the job Responsible for providing an in-depth administrative support to the Plastic Surgery clinical team and the wider department This will include tracking of investigations including those on Oncology pathways. Audio typing of clinics and ensuring all RTT and outcomes are completed accurately Assist with telephone enquiries from patients, GPs and other agencies in a courteous and helpful manner. Liaising with medical staff and other departments as necessary About us The Head and Neck Department consists of Ear, Nose and Throat, Oral and Maxillofacial Surgery, Orthodontics, Restorative Dentistry and Plastic Surgery. The Head and Neck service is very busy and the secretarial team is key to ensure things run smoothly and efficiently. It is therefore imperative that each member of the team works well under pressure and as a team player but equally as important that they are able to work independently and priorities workload effectively. One of the main rewards of this role is knowing you have made a difference and enhanced a patient's experience within the department. For an informal discussion please contact: Rachel Murphy rachel.murphy13nhs.net Date posted 24 March 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year per annum pro rata Contract Permanent Working pattern Full-time, Flexible working Reference number 388-7015650-A&C Job locations Torbay Hospital Lowes Bridge Torquay TQ2 7AA Job description Job responsibilities Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification. Job description Job responsibilities Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification. Person Specification Essential and desirable Essential Good standard of education - Maths and English GCSE / Equivalent Typing to RSA II / OCR II (WPM 40) Experience of secretarial / admin duties Knowledge of Microsoft software Able to communicate effectively with all Customer care Ability to work on own and part of a team Audio typing experience Desirable Knowledge of Trust patient admin systems Understand RTT Medical Terminology Previously working in a hospital / medical setting Person Specification Essential and desirable Essential Good standard of education - Maths and English GCSE / Equivalent Typing to RSA II / OCR II (WPM 40) Experience of secretarial / admin duties Knowledge of Microsoft software Able to communicate effectively with all Customer care Ability to work on own and part of a team Audio typing experience Desirable Knowledge of Trust patient admin systems Understand RTT Medical Terminology Previously working in a hospital / medical setting Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Torbay and South Devon NHS Foundation Trust Address Torbay Hospital Lowes Bridge Torquay TQ2 7AA Employer's website https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)