Job Vacancy: Projects Engineering Team Leader
Job Title
Projects Engineering Team Leader
Location
Lewes, East Sussex
Position Type
Full-time
Zenitel is a leading provider of Intelligent Critical Communication Solutions, enabling everyone to hear, be heard and be understood, every time and everywhere.
Our primary system offering is within Intercom, Public Address, Voice Alarm, IP Speakers and Control system. We are recognised globally for offering advanced and reliable communication systems and solutions. Our offering includes products based on Vingtor, Stentofon, Phontech and ASL technology.
Zenitel Business Unit Transportation Solutions (BU-TS) based in Lewes, UK offers our full range of products, solutions, and services for our prestigious national and international client base for transportation market.
Job Description:
The Projects Engineering Team Leader role will be responsible for leading a team of engineers to support the delivery of Project and Maintenance Contracts and our Technical Support Help Desk.
Role Profile:
Reporting to the Head of Projects Engineering, the Projects Engineering Team Leader will be responsible for leading and growing our Maintenance business alongside supporting Project Delivery via a team of Project Engineers and Technical specialists.
Responsibilities:
Maintenance & Field Services
* Manage existing contracts including scheduling preventive and corrective maintenance activities.
* Develop new Maintenance offers with the Business Development team to grow Maintenance Revenues in line with Business objectives.
* Leading Technical Support Help Desk including developing and reporting appropriate KPIs.
* Lead Field Support and Training Services, scheduling internal resources and managing their delivery.
* Collation of Technical Support Help Desk support statistics to support Product Development.
* Leadership of a team of Project Engineers and Technical specialists.
* Allocation and management of resources to Project Delivery and Business Development activities including design support for Tenders.
* Supporting Project Managers to ensure Project requirements are delivered on-time and budget.
* Reviewer / Approver of Project Design Documentation.
Other
* Produce Revenue forecasts, Budget Planning and Strategies for growth.
* Approver of HSE documentation for on-site activities (Method Statements, Task Brief Sheets and Risk Assessments).
* Become the point of escalation for technical issues within the Projects Engineering Department.
* Support the Head of Projects Engineering in delivering long term sustainable growth of the Business Unit.
Experience:
* Management of technical and/or engineering resource in a Project Delivery Environment (e.g. Design Manager).
* Operating in or management of, a Maintenance organisation offering 3rd line technical support, preventative and corrective maintenance.
* Specifying and delivering Public Address, Voice Alarm, Passenger Help Point and Intercom solutions using a range of standard products and Control Systems.
* Assessment of Design Risk and developing appropriate mitigation and control measures.
* Production of Project deliverable documentation (e.g. Inspection and Test Plan (ITP), Factory Acceptance Test (FAT), etc.).
* Continuous assessment of work flow processes and change management to align with and drive business growth.
* Excellent influencing and negotiating skills.
* Client facing skills and commercial acumen.
* Managing Health & Safety + Contractual obligations.
* Strong leadership and people management skills.
* Budget and Revenue Forecasting.
Qualifications:
The ideal candidate will hold a degree in a relevant subject such as Electronic Engineering / Computer Science or be able to demonstrate equivalent experience. Possession of a Project Management qualification such as PRINCE2 or APM would be desirable.
Training will be provided on our product range.
To apply
Contact Marc Ellis, HR and Business Support Manager.
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