* Job Title: Contract Support Administrator
* Location: Belfast
* Salary: £28,000 - £30,000 per annum
The successful candidate will be the first point of contact for clients and customers within the business calling into the helpdesk. You need to have a strong customer services background and be highly focused on being able to give the right support to stakeholders and customers within the business. This is a permanent position with regular working hours.
The Package:
* Salary is up to £30,000 per annum (Depending on Experience)
* Working hours 8am - 5pm Monday to Friday (40 Hours per week)
* Annual leave and bank holidays Included
* Pension scheme available
* Training and development courses
Roles and Responsibilities:
* Acting as the main point of contact and providing support by answering calls and emails in a professional and timely manner.
* Prioritizing tasks due to the information provided by the client.
* Generating purchase order numbers for subcontractors.
* Managing invoices and compliance.
* Liaising closely with subcontractors, suppliers and stakeholders.
* Managing complaints accordingly.
* Logging of engineers timesheets, holiday and overtime.
* Ensuring contract work to be finished within a timely manner.
* Ensuring that KPIs are met in time.
* Providing weekly/ monthly and yearly reports.
Candidate Requirements:
* Excellent computer skills with use of email, word processing, invoices and excel.
* Strong administrative background.
* Experience working within a Facilities Management environment with CAFM systems (This is desired).
* Strong organizational and planning skills, meticulous attention to detail.
* Financial background - PO's, invoices, budget reports, dealing with cost-effectiveness of a contract.
Candidates must be eligible to live and work in the UK.
#J-18808-Ljbffr