Job Description Job Title: Personal Lines Account Handler Description: We are seeking a proficient and customer-oriented Personal Lines Account Handler to join one of Northern Ireland's premier independent insurance brokerage companies. Based in County Antrim, the successful candidate will be pivotal in maintaining our client’s reputation for outstanding customer service by adeptly handling customer needs and inquiries, driving customer retention, and providing after-sales support. Top 3 Things to Know About this Job: The Role: Vigorous and Customer-Centric The Person: Detail-Oriented with Exceptional Communication Skills The Reward: Competitive Salary with Extensive Benefits The Rewards: A very competitive salary coupled with an expansive benefits package. A supportive work culture within a prestigious firm. 25 days annual holidays plus 11 statutory days The Role: Efficiently respond to and manage customer needs and inquiries in a friendly and professional manner. Convert incoming inquiries into sales, ensuring customer retention and providing after-sales service. Adhere to the firm’s goals through provision of unparalleled customer service. The Person: GCSE standard education including Maths and English. Proficient in Microsoft Office and equipped with excellent keyboard skills. Experienced in providing specialised sales advice and adept at comprehending and employing quote systems and the product range. Ready to undertake relevant customer service and insurance training if not done previously. Next Steps: For more information and to apply for this Personal Lines Account Handler position, please contact us confidentially and directly. Why choose us? We are a dedicated specialist recruitment consultancy with a rich history of placing candidates in the insurance sector, ensuring a seamless journey towards finding your next career destination. Expert, confidential recruitment advice Salary is typically negotiable, salary details listed are to be used as a guide and are based on factors such as your experience and expertise. We reserve the right to heighten short listing criteria dependent upon the calibre of response.