Job Title: Retail Team Member
Department: Retail
Reporting to: Shop Manager/Regional Manager
Location: Yate
Your Role:
A Retail Team Member with BoyleSports is the first point of contact for our customers in-store. The day-to-day role involves assisting the Shop Manager and team with the running of the branch. You will prepare the shop for the day ahead, ensuring the store is clean and tidy, stocking coupons, slips, and pens, while maintaining high standards throughout the day, taking and paying out bets, and delivering excellent customer service. You will be given the tools to expand your knowledge base on all things sports and betting-related.
You will need to be a people person with enthusiasm and drive to progress to the Manager level and beyond.
Key Responsibilities:
* Assist the Manager with the day-to-day running of the business.
* Accept bets as per procedure and in a timely manner.
* Accurately process bets through the EPOS System.
* Ensure that all procedures are followed.
* Cash management.
* Maintain high shop standards.
* Adhere to Social Responsibility duties.
Requirements:
* Must be over the age of 18.
* A drive for creating customer relationships.
* Be adaptable and have the ability to react quickly.
* Be flexible as our business operates 7 days a week.
Training & Development:
At BoyleSports, we take pride in our staff and want to encourage their professional development. We offer two routes to progression:
* The traditional route towards management, with on-the-job training supported by our training and development team.
* Opportunities to become product experts, with valuable experience and knowledge that can lead to roles in our Trading, Marketing, HR, IT Departments, and more, in our Dundalk HQ or our Gibraltar and Manila offices.
We provide flexible work patterns, ideal for those looking for either part-time or full-time employment. Work with us and we will work with you.
* Life Assurance Scheme
* Pension contribution matched to 4%
* Staff competitions
* Staff bonuses and incentives
* Employee Assistance Program
* Refer a Friend Scheme
* Wedding and Baby Gifts
* Many opportunities for career progression
BoyleSports is an equal opportunities employer, and we welcome applications from all suitably qualified persons.
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