ASR Forwarding Ltd, based in Basildon, Essex (UK) was founded in September 2009. ASR Forwarding has always made a point of honour to offer value-added and personalized services in the global supply chain on to its customers. Relying on devoted employees, ASR Forwarding has successfully developed over the years by offering various personalized services, particularly in the organization of sea, air and road transports. We have the following vacancy; Operations Clerk – Import Department Essential Duties and Responsibilities Able to build and maintain good relationships with our customers, partners and suppliers Arrange jobs from quotation to booking to billing. Ensure customers are kept informed at all times of the progress of their shipment Handle any minor issues with customers/suppliers Ensure jobs are handled, costed and invoiced correctly and in accordance with company policy Keep manager updated of any issues. Reporting to Import Operations Manager Help and support other colleagues as and when necessary Accompany colleagues to supplier/customer meetings (if necessary) Education, experience and skillset General min. 3 years freight forwarding. Ocean experiences essential. Air and road also handled on the department so experience in those modes will be advantageous. Knowledge of Incoterms and shipping procedures. Experience with Microsoft Office Knowledge of Hazardous Goods Your Role As an Ocean/sea Import Clerk, your primary role is to provide crucial support to a major new client arranging deliveries and clearances (3rd party) of containers from the Far east. Your focus will be on ensuring the successful completion of all shipments and strict adherence to relevant regulations. This involves the following: Scheduling and tracking shipments, closely monitoring delivery schedules, and providing real-time updates to customers. Preparation of ocean/sea Import documentation, including Customs declarations, while ensuring strict compliance with regulatory standards. Promptly resolving any issues or discrepancies related to import documentation, customs clearance, or cargo handling. Facilitating clear and effective communication with team members and clients through excellent interpersonal and communication skills. What we offer Cooperative collaboration, open and direct communication channels Collegial, growing and well-organised IT team Modern workplace Support for further training Full-time, Monday to Friday 08:45-5:30pm with an hour for lunch. 20 days holiday entitlement We look forward to meeting you in person soon Click on the ‘Online application process’ button to get started. We look forward to receiving your informative CV. Questions about the application process? palmerothasrforwarding.com. You can find detailed information and exciting news about us on our website at www.asr-forwarding-uk.com and Group website www.schneider-transport.com