Job Ref: 25/023 | Organisation: TEC Partnership
£22,250 per annum
37 hours per week
Permanent
East Riding College is part of the TEC Partnership, which is a large, innovative, dynamic and financially sound organisation.
We are now offering a fantastic opportunity to join the East Riding College in the role of eLearning Resources Centre Facilitator. If you are a team player who is passionate about helping learners reach their full potential, then we want to hear from you!
About the role
The eLearning Centre are now looking to appoint a motivated and enthusiastic Facilitator to join the well-established team. This is a fast-paced and diverse role, in which you will work closely with Staff and Students to provide high quality and responsive eLearning support.
This will include:
* Providing first-line IT support to all users of the eLearning Centres
* Supporting the Learning Technologists and eLearning team in developing and using learning technologies including the Teams based VLE
* Dealing with queries via phone, email and at the front desk
* Managing book stock and equipment loans and maintaining records
* Analysing data and producing reports/training materials using a range of systems
* Providing proactive support to ensure the college code of conduct is followed by all users of the eLearning Centres
About the person
The successful candidate will possess excellent communication skills with a focus on customer service, as well as strong IT, organisation and administrative skills. You will ideally have previous experience working in a customer service or education environment and knowledge of using Microsoft Windows and a variety of software packages.
What we offer
In return for your skills and experience, we can offer you access to a wide range of Group benefits, such as:
* Pension Membership
* Christmas Closure Days
* Occupational sick pay scheme (higher than statute)
* Occupational Maternity/Adoption pay (higher than statute)
* Life Assurance Scheme and Death Grant
* 24-hour Employee Helpline – Free and confidential
* Cycle to Work
* Saving Schemes
* Westfield Health Medical Cash Plan – monthly payments
* UNUM Dental Cash Plan – monthly payments
* Staff discounts on campus e.g., Hair & Beauty/ Bakery/ Gym etc
If having read the job description you are interested in this role, please press the Apply Online button and send us your application.
The closing date for this advert is 9th February 2025
The TEC Partnership is committed to Prevent Duty, Equality, Diversity & Inclusion and promoting British Values within the workplace. We are an equal opportunity workplace. Safeguarding is a priority for us, as well as ensuring the welfare of children and young people and we expect the same commitment from all staff and volunteers.
All posts are subject to an Enhanced Disclosure Clearance through the DBS, references that cover the last two years of employment and online screening. Other checks may also be required.
Please note that all employees must have Literacy and Numeracy to at least Level 2.
TEC Partnership,
Nuns Corner,
Grimsby,
North East Lincolnshire,
DN34 5BQ
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