Come and write your Grand story on Brighton’s stunning seafront! To lead The Grand Hotel, Brighton’s team, we are looking for an exceptional General Manager.The Grand Hotel, Brighton is an iconic hotel in a unique city. After celebrating the hotel’s 160th anniversary and completing a 16.2 million pound refurbishment in 2024, we’re not stopping there! 2025 will see the introduction of a state-of-the-art gym and luxurious spa to elevate the guest experience even further, which is due to be completed in Q2.As General Manager, you’ll inspire the team at The Grand Hotel, Brighton to ensure our guests have a unique experience at this spectacular destination. Reporting into the Regional Operations Manager, you’ll be driving forwards a successful operation to continue exceeding our guests’ expectations.For the General Manager, key competencies and knowledge areas include:A strong background in Meetings & Events and Food & Beverage: we are known for creating exquisite afternoon teas and hosting unforgettable eventsExceptional leadership skills: providing direction, coaching and guidance to deliver 5* guest care and product for each and every guestExcellent commercial awareness with the capability to drive profitability forwardGreat people skills: you’ll get the best out of people with trust, excellent communication and the ability to engage and motivate our brilliant and diverse teamThe ability to make decisions in a fast-paced environment alongside strategic planning.The General Manager’s responsibilities will be:Leading and developing a vibrant and diverse workforceResponsible for ensuring the right people are hired into the business to deliver results whilst ensuring equal opportunitiesDelivering 5* guest care: ensuring managers establish quality control standards for all products and services offered by The Grand BrightonMaintaining a high profile within Brighton in order to identify new business and support brand developmentImplementing all company policies, strategies and plans within the hotelMeeting and exceeding department and hotel targets, monitoring a variety of hotel systems alongside clustered support functionsForecasting and reporting on sales and costs effectively, ensuring corrective action is in place as neededRecommending and implementing sales initiatives and cost savings whilst maintaining 5* serviceOperating effectively within budget constraints, meeting and exceeding budget targets and ensuring relevant contribution margins are achievedOutperforming the market in our specific segment and ensuring that fair share is always exceededAnd in return, the General Manager can enjoy these benefits:Bonus Scheme: based on our business and your personal performancesSpecial Rates: Enjoy discounted stays at Leonardo Hotels across the UK & EuropeReferral Rewards: Earn bonuses by recommending talented individuals to join usCelebrations: Join us for Thank You Week and our Employee Awards Celebration for fun-filled festivitiesBenefits Package: Access an enhanced company pension scheme, Life Assurance, and wellbeing supportWhy come join us?The Grand Brighton is a Limited Edition hotel, which is part of the Leonardo Hotels portfolio; one of the fastest growing hotel groups in Europe. We look after our colleagues just as well as we look after our guests. In our business, your hard work and pace is valued. We have 57 hotels across the UK & Ireland with plans for major expansion over the next few years’; there’s never been a more exciting time to join us! It’s our role to keep you at the top of your game by offering genuine management opportunities for development and progression.