The Royal Marsden Hospital is one of Europe's largest Oncology centres and was the world's first hospital dedicated to cancer research, diagnosis, treatment and education. This post is based at our Cavendish Square site where we see both private care and NHS patients. There are also sites in Chelsea and Sutton.
We are currently inviting applications from enthusiastic individuals to join the radiology team at our Cavendish Square site in Central London. We are looking for an enthusiastic, motivated and experienced imaging or healthcare assistant to join our dedicated team. We are particularly interested in applications from a radiology assistant or HCA with radiology and/or outpatient experience. The radiology unit provides a variety of radiology procedures within the different modalities, including breast radiology services. We provide opportunities for professional and personal development.
The successful candidate should be a highly motivated individual with good communication skills. The successful candidate should be punctual, presentable and courteous at all times and be able to remain calm under pressure.
Main duties of the job
The post holder will be expected to be flexible in their approach. The post holder will work as a member of the multi-disciplinary team in the provision of an efficient and effective diagnostic imaging service. The department assistant will be responsible for assisting in the timely, efficient and courteous provision of the diagnostic imaging service. This will include:
1. Communicating appointment details to patients both by phone and in writing.
2. Ensuring that all patients are appropriately prepared and ready for imaging at the required time.
3. Assisting radiographers and Radiologists in the performance of Diagnostic Imaging examination and procedures.
4. Provision of appropriate patient care.
Job responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification.
1. To assist in radiographic examinations undertaken within diagnostics at Cavendish Square (CT, MRI, mammography, ultrasound and x-ray).
2. To communicate effectively and empathetically with patients and their escorts prior to, during and after an examination.
3. To deal with colleagues, patients, carers and relatives in a helpful, reassuring and friendly manner.
4. To support radiographic, medical and nursing staff in the examination of patients by ensuring a safe, clean and hygienic working environment.
5. Ensure patients are appropriately prepared for radiographic examinations and procedures following defined protocols.
6. Assist patients in their personal preparation for diagnostic imaging tests and procedures, including helping with dressing.
7. Measure and record patients height and weight.
Person Specification
Education/Qualifications
* Evidence of education to GCSE / NVQ level 2 or equivalent.
* Evidence of A level in one subject or equivalent.
* Basic life support skills.
Experience
* Experience of working with a variety of staff.
* Evidence of effective interpersonal skills with particular ability to liaise with multidisciplinary team members.
* Experience of working in a pressurised environment.
* Experience of using a hospital system.
* Experience of working in the NHS.
* Experience of working in relevant care environment, e.g. within a hospital in radiology or outpatient department or nursing home.
Skills Abilities/knowledge
* Ability to handle sensitive information without compromising confidentiality or trust.
* Willingness and demonstrable ability to work as part of a team.
* Demonstrable evidence of personal and professional development.
* Ability to use booking and IT systems.
* Experience of typing and data entry.
Other Requirements
* Evidence of commitment to customer care initiatives.
* Knowledge and understanding of quality issues.
* Evidence of understanding the NHS Plan.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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