We are currently looking for 1 NIGHTTIME Telecare Team Leader to join our client, Derby City Council. We are looking for a Team Leader with a minimum of 2 years experience in the UK within a Senior Care / Team Leader environment showing team leadership who are looking to develop their professional career within a Local Authority. Main Responsibilities Lead, develop and motivate a team to ensure that the service is seen as leading edge both from within and outside the organisation. Monitor and review performance of individuals and teams through the analysis of key data to produce relevant and meaningful reporting statistics. Monitor individual performance of staff members and effectively deal with any areas of underperformance or quality issues. Ensure staff are fully trained in all aspects of service delivery, processes and procedures and provide coaching and support where shortfalls in competency are identified. Identify training needs for team development and ensure mandatory training is completed and refreshed as required. Requirements Minimum 6 months experience in a Team Leader / Senior Carer environment showing team leadership. Full UK License and access to own car Enhanced DBS Eligibility to work in the UK The Client This Local Authority is committed to supporting their employees throughout their employment. If you are successful, you’ll be joining a great team and be part of a high performing local authority who are passionate about ensuring you receive the right support to help you achieve your full potential