Lancashire & South Cumbria NHS Foundation Trust
We are currently recruiting a forward thinking, reliable, enthusiastic established administration professional to join our busy administration team as a Medical Secretary based at Alfred Barrow Health Centre, aligned to the Specialist Network.
As a vital team member you will provide excellent administration and communication skills and work flexibly in response to the service needs. You will provide a comprehensive secretarial, administration and information service to the specified Consultant(s) and the Multi Disciplinary Team. You will facilitate the organisation of the workload for the Consultant(s) and co-ordinate your activities with other medical Secretaries and administration colleagues, to ensure an efficient and confidential service is provided. You will also provide day to day support to the CAMHS team and administration colleagues.
The Successful candidate must possess strong interpersonal, communication and organisational skills, be computer literate and be able to use a variety of systems including Microsoft Office. You must also have significant administration experience including minute taking and audio typing and possess excellent time management skills along with the ability to manage competing demands and priorities.
This is a varied, demanding and busy role and would suit someone who is highly motivated and capable of working on their own initiative, with a minimum level of supervision.
Working pattern (hours): Part time
Hours / sessions per week: 29hrs/wk
Main duties of the job
* To support the Consultant's and their team in the typing of all clinic letters and correspondence, tribunal reports and references within designated time limits and a high standard of accuracy and presentation.
* To arrange meetings, and take minutes of meetings for e.g. Consultant meetings, Post Incident Reviews, CPA meetings, Complex needs meetings and other meetings as requested.
* To prepare papers for meetings and distribute as requested by the Consultant's and their team.
* To take minutes for meetings attended by the Consultant and their team as requested.
* To provide effective communication both within the Trust and between hospital, GPs, patients, Community Mental Health Team, patients and relatives regarding appointments, admissions and any other queries.
* To arrange domiciliary visits at the request of the Consultant and provide supporting information and liaise with the client.
* To communicate with the wards to organise admissions in accordance with the Consultant or team.
* To be responsible for identifying each patient has a follow up appointment as part of their care package and continuity of care and booking these accordingly.
* To type dictation using a transcription machine or from shorthand ensuring accuracies particularly in relation to medical terms/diagnosis and medication for e.g. clinic letters, admission/discharge summaries, tribunal reports, rotas, references and general correspondence.
About us
Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.
The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.
Job responsibilities
* To convey clinical/medical information at the request of the Consultant to clients, medical, nursing, pharmacy or other healthcare staff when instructed.
Person Specification
Qualifications
* Good Level of education including Maths and English at GCSE or equivalent.
* Business Administration NVQ 4 or equivalent ECDL or equivalent experience.
Knowledge
* Demonstrable knowledge of a range of secretarial duties.
* Evidence of good understanding of Microsoft Office applications.
* Ability to demonstrate knowledge of Safeguarding Agenda.
* Evidence of knowledge of Customer Service approaches.
Experience
* Experience of working with data; Data inputting and checking.
* Experience of working in a customer services environment.
* Experience of Administration of meetings - organising, minute taking, document management.
* Previous experience of working as a PA/Administrator.
Skills
* Ability to demonstrate excellent communication skills, both written and verbal.
* Ability to demonstrate excellent organisational skills with the ability to prioritise own workload.
* Demonstrable evidence of excellent use of Microsoft Office (Word, Excel, Powerpoint, Outlook etc.).
* Demonstrable understanding of the requirement for confidentiality.
Other
* Ability to travel to different locations within the network/Trust to support the needs of the business.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Lancashire & South Cumbria NHS Foundation Trust
£26,530 to £29,114 a year Per annum pro rata (subject to confirmation)
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