Seasonal Team Member - YHA Buttermere
Reference: FEB20259907
Expiry date: 23:59, Thu, 20th Mar 2025
Location: Cumbria - Lake District
Salary: £12.21 per hour (applies to all, including those under the age of 21)
Staff accommodation: Available at a rate of £69.83 per week
Are you looking for a fun and varied job in hospitality? YHA Buttermere is looking for a Hospitality Team Member to join their team!
As a Hospitality Team Member, you'll play a key role in making our guests' experiences memorable. Your efforts will be at the core of our mission to provide exceptional hospitality.
Why work for YHA?
Join our team and enjoy a range of exclusive staff benefits:
* 10 nights free hostel stays per year for you and up to 3 friends or family
* Access to YHA’s staff discount and cash back portal
* Free YHA Membership each year
* Access to support via our Employee Assistance Program
What will you be doing as a Hospitality Team Member?
We will provide the training required for you to undertake the role. Your responsibilities include:
* Providing great customer service to all customers, members, and guests.
* Working on reception, offering insights about the hostel and the local area.
* Using our systems for efficient guest check-ins and check-outs, food and beverage sales and service.
* Carrying out housekeeping duties to ensure a comfortable, clean environment.
* Assisting in the preparation and serving of food and drinks.
What Skills and Experience do you need?
To provide excellent service to our guests, we are looking for the following qualities:
* Experience of working face to face with customers
* Experience of working in a team
* Excellent timekeeping and flexibility to cover different shifts
* Ability to manage varying pressures and prioritise tasks
* Knowledge and understanding of the core purpose of YHA
At YHA, we value lived experiences as much as skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth.
How do you apply?
Submit your CV and complete the application form. If you need assistance, please visit the contact page on the YHA Jobs website.
Once the hiring manager has reviewed your application, we will contact shortlisted candidates.
PLEASE NOTE: All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to. We reserve the right to close this advertisement early if we receive a high volume of suitable applications.
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