Role: IT Support Analyst Locarion: North-West (Remote) Salary: £27,000 - £33,000 Due to continued success I'm not looking for x2 experienced IT Support Analyst's to join the team. Do you have a passion for cloud and want to become a M365 specialist? Opportunity to receive extensive training Alongside a budget for exams to accelerate your technical skills with plenty of avenues to progress. - This business have a remote first way of working. Responsibilities: As the IT Support Analyst you will provide excellent support to clients in varied sectors. Ensure issues are resolved in a timley manner in line with agreed SLA's. Clear communicator between internal and external users. Review and keep triage notes up to date. Keep up to date with the latest technologies and trends in the market. Adhere to continous improvement culture and add value wherever possible when making reccomendations etc Look to obtain Azure and Microsoft certifications. Key Skills OS: WIndows & Mac Active Directory, Group Policies, Azure AD Windows Server Exchange - Microsoft365 SharePoint, OneDrive, Teams Hyper-V InTune, EndPoint Powershell Scripting Hardware Support If you have a passion for the latest cloud technologies, automation and want a career in becoming a M365 SME in the not so distant future, apply now