Account Services Team Leader
Location: Chipping Warden, Northamptonshire
Shift Pattern: Monday-Friday, 37.5hrs per week
Salary: £28,000-£32,000 per annum
Contract Type: Temp to Perm
Are you an experienced administrator with strong leadership skills and a passion for delivering excellent service? Join our client’s team in Chipping Warden as an Account Services Team Leader, where you’ll play a vital role in ensuring smooth operations and maintaining client satisfaction.
Key Responsibilities:
* Build and maintain strong relationships with key clients.
* Attend client review meetings alongside the Strategic Account Manager.
* Lead the training of new team members, ensuring adherence to best practices.
* Support the team with vehicle delays, damages, and accident repairs, keeping clients informed of actions being taken.
* Run daily reports and manage booking confirmations and communications for vehicle movements.
* Oversee administrative processes, including PCN speeding fines, vehicle taxing, and V5 documentation.
* Provide effective leadership and ensure seamless communication within the team, both on-site and remotely.
* Take on additional administrative tasks as needed to cover absences or high workloads.
What We’re Looking For:
* Previous experience in administration is essential.
* A background in the automotive or logistics sector is desirable.
* Strong computer and dat...