Credit Controller Office based role Eaton Syalon is recruiting a Credit Controller to join a well established, reputable business based in Burton-Upon-Trent This full-time, permanent position would be the ideal role for someone with previous Credit Control experience, who enjoys a varied, end-to-end rolewithin a fast paced, highly supportive team, offering a fantastic salary and benefits package and on-site parking. Key Responsibilities: Monitor customer credit worthiness and maintain within set credit limits. Ensure customers pay to agreed terms and take appropriate action where they do not. Allocate cash on the customers accounts. Ensure customer queries are logged within 3 days of receipt and chase resolution to ensure clearance within 21 days. Perform credit checks on new and existing accounts in accordance with each company policy and within the rules of any Credit Insurance Policy. Follow-up customer debit notes and resolve in a timely manner Produce stop-list of unpaid accounts by specified Working Day. Refer accounts that are unpaid by set day of month to the AR Manager. Raise manual invoices for recharges, rent, asset sales, etc Raise credit notes within set timescales in accordance with each company policy and authorisation. Ensure customer statements issued by the set deadline Calculate interim/final rebate payments and raise credit notes Who we're looking for: Office-based experience ideally in Credit Control.Someone with a strongCustomer serviceor accounts background will be considered.Previous experience in a professional setting is essential. Strong communication and personal skills -Ability to communicate effectively with customers, colleagues, and management, especially when discussing payments or overdue accounts. Time Management -Prioritizing tasks and managing time effectively, particularly when dealing with a large number of accounts and deadlines