Main area: Core 24 Urgent Care - Mental Health Division
Grade Band: 3
Contract: Permanent
Hours: Full time - 37.5 hours per week
Job ref: 350-MHC6931024
Employer: Mersey Care NHS Foundation Trust
Employer type: NHS
Site: Whiston A & E
Town: Whiston
Salary: £24,071 - £25,674 per annum
Salary period: Yearly
Closing: 09/02/2025 23:59
Interview date: 19/02/2025
Support Worker Mental Health
Band 3
Mersey Care NHS Foundation Trust celebrates diversity and promotes equal opportunities; we are committed to challenging and eliminating racism and other forms of discrimination and advancing and promoting equality of opportunity in the provision of services and creating an inclusive environment for all employees.
We take positive action to support disadvantaged groups and particularly encourage applications from ethnic minorities, disabled and LGBTQIA+ people that are under-represented in our workforce. We welcome applications from reservists and ex-armed forces personnel as we recognize the benefits of the values, skills, training, and experience that they bring to their work with us.
Job overview
Whiston Core 24 forms part of the 24/7 Urgent Care Model and urgent care pathway within Mersey Care NHS Foundation Trust. The 24/7 model provides mental health assessment, intensive community interventions, advice, support, and guidance twenty-four hours, seven days a week across several access points for individuals presenting in crisis.
These services are Southport District General Hospital, Aintree Hospital, The Royal at Liverpool plus Whiston Hospital & Warrington Hospital.
Mersey Care NHS Foundation Trust is a leading provider of mental health care, addiction services, and learning disability care.
Service users receive a high-quality service free from stigma, discrimination, and harm. Staff are engaged with the delivery, innovation, and continuous improvement of services to benefit service users.
Visible and responsive leadership sets the standard for others and is role-modeled throughout the division for all managers.
The Trust values of Continuous Improvement, Accountability, Respectfulness, and Enthusiasm will be embedded across the division for all staff and evident to service users.
Main duties of the job
1. Carry out assigned duties, involving direct care and observation of service users under the guidance and indirect supervision of qualified staff.
2. Report to qualified staff any observations made whilst providing care to service users, including details of mental state and risk factors.
3. Work with service users on an individual and group basis as outlined in the care plan and as directed by the appropriate named lead professional.
Person specification
Values
* Accountability
* Support
* High professional standards
* Responsive to service users
* Engaging leadership style
* Transparency and honesty
* Discreet
* Change oriented
Knowledge and Skills
* Able to communicate effectively.
* Understanding of confidentiality.
* Ability to work as a member of a team.
* Ability to demonstrate a non-judgemental attitude.
* Ability to work on own initiative under the supervision of a qualified practitioner.
* Breakaway techniques and de-escalation.
Qualifications
* Good standard of education.
* NVQ Level 2 or willingness to work towards.
Experience
* Experience of working in a care setting.
* Experience of individuals with Mental Health problems.
As a Disability Confident Employer, we offer a guaranteed interview scheme for applicants who consider themselves to be disabled and meet the minimum (essential) criteria for the role in the person specification.
Flexible working requests will be considered for all roles.
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