Job Location: Hyundai Bury St Edmunds (Tayfen Road, Bury St Edmunds, IP33 1TB)
Endeavour Automotive are one of the UK’s fastest growing dealer groups representing global brands such as Volvo, Hyundai, LEVC, Lotus, INEOS and Polestar across dealerships in London, Buckinghamshire, Hertfordshire, Suffolk and Essex. We are currently seeking out a highly motivated Service Advisor to join our Hyundai Bury St Edmunds team.
What you will do:
Our Service Advisors manage all customer enquiries by telephone and in person and successfully convert these into firm bookings. The role aims to maximise service sales and profitability through selling core, value-added and incremental products. We pride ourselves in providing an exceptional customer service experience and this role is central to delivering that; delivering the highest levels of customer service to ensure customer loyalty and repeat custom.
Who you are:
The Service Advisor we are looking for will be a team player who thrives in a customer centric, creative, and results-driven environment. They will lead by example with consistent high standards towards customer service whilst maintaining composure in challenging situations. They will also be logical, methodical, and innovative in their approach whilst using their energy and charisma to maintain a trusting and productive environment.
Minimum Requirements:
* Experience preferable but training will be given.
* Excellent communication skills at all levels and an excellent understanding of how to deliver an outstanding customer experience.
If you are looking to build a career within a thriving and dynamic company, submit your CV to us for immediate consideration!
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