General Manager- Active Entertainment Destination - West Sussex
£60,000- £70,000 + benefits
We are looking for a General Manager to oversee the south coast's most diverse active entertainment destination, offering a range of sports, physical activities, gaming, food and beverage, competitions and parties appealing to children and adults alike.
Role Overview
* Customer facing - Available and visible to your customers and team, leading by example.
* People- Inspire, coach and develop your management team to be the best version of themselves every day, scheduling for the extreme peaks and troughs of trading.
* Operations- Ensure the centre ais always immaculate, safe and fully compliant with regulations.
* Service- Ensure guests have an incredible customer experience.
* Product- Ensure the right products and services are delivered at the right times to maximise participation, secondary spend, yield and the bottom line.
* Marketing- Lead the small marketing team to drive admissions, repeat business and secondary spend.
* Financial- taking responsibility for budgets, forecasting and stock control.
* Flexible- Working a mixture of shifts including evenings, weekends and school holidays.
The Person:
1. Inspiring personality, highly organised with attention to detail.
2. Entrepreneurial approach to managing a bu...