We are looking for an experienced and passionate Bank Housing Support Worker to work as part of our Yeovil Team.
Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.
Our housing services provide a supportive home environment that paves the way to greater independence and recovery. We help people to maintain their tenancy as well as providing access to social activities, further education, employment, and training.
In Yeovil, Rethink Mental Illness has 4 separate low-need supported housing services for people aged 18 years and over who are affected by mental illness. The services are:
1. Goldcroft Court – 10, one-bedroom self-contained flats, with the main staff office being on-site
2. Rainbow Court – eight, one-bedroom self-contained flats and a separate one-bedroom house
3. Swan Haven – four, one-bedroom self-contained flats
4. Swift Lodge – 11, one-bedroom self-contained flats
The services provide housing-related support to people who are at risk of not accessing or sustaining a home because of their mental health, vulnerability and/or a history of housing-related problems. People can stay in the service for up to two years, with the aim being to move people on to lead more independent lives in their own accommodation. There is an out-of-hours housing related on-call service. Service users can also be signposted to appropriate services for other, none housing-related support.
How you will make a difference
Working with an allocation of tenants, you will provide a robust intensive housing management service, supporting vulnerable individuals who experience mental ill health in promoting independence and empowering sustainment of tenancies. You will be required to assess the needs and risks of tenants and work in a person-centred and personalised manner in order to enable individuals to sustain their tenancy.
The role involves tenancy sign ups and property re-lets, processing referrals, day to day running of a service, and health and safety of the schemes we manage.
Diversity, Equity, Inclusion
Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.
We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.
Becoming a truly anti-racist organisation
We have an ambition of becoming a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement. We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.
If you have any questions about the position, please contact -
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