Join Our Team as a Outbound Customer Service advisor - (Direct Debits) Are you ready to embark on an exciting journey as a Customer Service Advisor within the direct debit arm of our business? We're seeking passionate individuals who thrive in fast-paced environments, love interacting with people, and are dedicated to delivering exceptional service with a smile. Position: Customer Service Advisor (Direct Debit) Salary: £12.05 per hour / £25,064 per annum - £30,000 OTE Contract: Permanent Based: Glasgow (Our head office) Working: Monday to Friday (Office hours) Perks & Benefits ✅ Pension: Secure your future with our comprehensive pension plan. ✅ Staff Discount: Enjoy exclusive discounts on our products/services. ✅ Weekly Pay: Get rewarded for your hard work every single week. ✅ Bonus Scheme: Earn extra rewards based on your performance. ✅ Incentives & Rewards: Exciting incentives and rewards to recognise your achievements. ✅ Free Onsite Parking: Hassle-free parking for all our team members. ✅ Career Development: Opportunities for growth and advancement within the company. Why Join Us? Demanding Yet Fun Environment, Challenge yourself in a fast-paced yet enjoyable workplace where every day is different. Stability: Secure your future with a permanent position offering stability and long-term growth opportunities. Salary £12.05 per hour, £25,088 per year, Earn circa £30,000 OTE Don't miss out on this fantastic opportunity to kick-start your career and be part of a supportive team that values your contributions. Apply now and let's embark on this exciting journey together To find out more about our story click here - Our Story - McQueens Dairies Required Experience Excellent customer service skills, with previous experience in contact centre position highly desirable A proven record in upselling products with existing customers Excellent customer service skills Strong negotiation and sales skills Ability to work both as a team and as an individual Ability to work towards office targets and KPI's The ability to use initiative and manage your time effectively Strong self-management skills Enthusiastic and passionate member of the team Knowledgeable on MS Office Ability to work in a fast -paced environment