Alexander Steele is working exclusively with a business that is going through a very exciting period of growth, and as a result, they are looking to appoint an office administrator to their team at their new office space in Livingston. On offer: Salary is circa £27,000 ️ 30 Days Holiday per annum Opportunity to progress. ⌚ Monday - Friday 9am - 5.30am and working half a day every second Saturday. The role: In this fast-paced, high-volume role, you'll bring energy and professionalism to every interaction, delivering a warm and memorable experience for clients. Responsibilities: Office Host: Ensure the office remains neat, tidy, and welcoming at all times. Greet visitors with warmth and hospitality, offering refreshments. Maintain an organised office environment, ensuring all supplies are stocked and readily available. Telephone & Email Management: Handle inbound phone and email inquiries with professionalism and efficiency. Provide exceptional customer service, addressing inquiries promptly. Client Conversion: Identify potential clients, bookings, and promoting our recommended services. Diary Management: Organise the team’s schedules and ensure smooth communication. Client Communication: Set up and manage communication for clients, providing regular updates and links to key documentation and information. Sales Support First Point of Contact: Serve as the primary point of contact for the office, relaying key information to the team. Team Support: Work closely with the Sales Administrator and provide coverage as needed. Invoicing: Manage invoicing with accuracy and timeliness. Candidate Requirements: My client is looking for someone with a proactive approach, excellent interpersonal skills, and a commitment to the company values (Passion, Creativity, Development, Positivity, Giving Back, Client Focused). You must have strong multitasking abilities, attention to detail, proficiency in data entry, and a drive to continuously improve will be essential in creating successful client relationships and supporting the team effectively. If this sounds like you and you want to be part of something exciting, please apply with an up to date CV