CRM Business Analyst
Milton Keynes - Hybrid (3 days in the office)
Competitive salary & Excellent benefits, including company car & annual bonus.
Join our clients Marketing team, as a CRM Business Analyst!
Are you ready to take your career to the next level with a globally renowned brand? We are looking for a passionate and driven CRM Business Analyst for our client based in Milton Keynes.
As a CRM Business Analyst, you'll play a pivotal role in refining and developing marketing platforms. Your insights will drive marketing performance and enhance engagement with the leads platform. You'll work closely with the Senior Data & CRM Manager to turn data into actionable strategies.
This is not a technical role! It is a front-end role, considering customer journeys and writing user stories. You will work closely with the IT team, who will look after the back end.
What You'll Do
1. Innovate: Identify opportunities to maximize the value of your CRM platform (Salesforce Marketing Cloud).
2. Collaborate: Work with cross-divisional teams to gather and translate business requirements.
3. Analyse: Document business processes and propose improvements.
4. Maintain Excellence: Ensure CRM data is top-notch and provide o...