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Job Summary
We have an exciting and important opportunity to join Moir Medical Centre & West Park Surgery as General Manager. Reporting directly to the Managing Partner and accountable to the Practice Partners, you will play a crucial role in ensuring smooth operations, high-quality patient care, and effective delivery of Primary Care Network (PCN) services.
Main duties of the job
As General Manager, you will oversee daily operations, manage multidisciplinary teams, and ensure efficient service delivery, including PCN-related initiatives such as improving patient access, coordinating additional roles like Clinical Pharmacists, Social Prescribers, and Mental Health Practitioners, implementing population health management programmes, and enhancing integrated care across multiple local organisations. Responsibilities include managing premises, procurement, local finances, quality assurance, compliance with CQC standards, and leading direct line management of Service Leads. You will align practice activities with the vision and strategic objectives of Erewash Health Partnership (EHP).
You will serve as the primary point of contact for operational matters, including risk management, health and safety, communications, IT governance, and staff training and development. Leading local projects and driving continuous improvement efforts, you will ensure consistent implementation of best practices across Moir Medical Centre and West Park Surgery.
About Us
The role requires strong relationship-building skills with clinical and non-clinical staff internally, and externally with community partners, stakeholders, and PCN organisations. You will ensure compliance with NHS contractual requirements and actively promote the broader vision and values of EHP. This position offers a rewarding opportunity to significantly influence patient care quality and community health outcomes in a collaborative and supportive environment.
Pay scheme
Other
Salary: £50,000 a year depending on experience
Contract
Permanent
Working pattern
Full-time
Reference number
A2515-25-0005
Job locations
The Moir Medical Centre, Regent Street, Long Eaton, Nottingham, NG10 1QQ
Long Eaton Health Centre, Midland Street, Long Eaton, Nottingham, NG10 1RY
Job Description
Job responsibilities
* Job Title: General Manager
* Organisation: Moir Medical Centre & West Park Surgery
* Reporting to: Managing Partner
* Accountable to: Practice's Partners
* Hours: 37.5 hours per week flexibly including on-call if needed for Media
* Location: All Practices' sites
General Duties:
At all times the post holder is to behave in a professional way that encourages quality care, the development of a team spirit and fosters continual improvement across the Practices. This job description is not intended to be exhaustive and the role continues to evolve. The post-holder will be expected to carry out any other duties that may reasonably be required or directed in line with the main duties and level of the role to meet the changing needs of the Practices.
Primary Responsibilities:
The following are the core responsibilities of the role. There may be on occasion a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels. The role is responsible for: Core operational areas of responsibility including direct line management of Service Leads where appropriate across the Practices' covering the following to meet agreed targets/KPIs:
* Practices' Operations & Development
* Service delivery (GP/ANP/Nursing/HCA/Admin/Other)
* Risk Management
* Fire, Health, Safety & Security
* Premises, Procurement, Equipment & Sites' Management
* IM&T & IG
* People services (local)
* Finance (local)
* CQC and Quality (local)
* Comms & Engagement (Including PPGs & stakeholders) (local)
General Responsibilities:
Fully adhere outlined general responsibilities as detailed explicitly in original description, supporting practice ethos and improving patient care outcomes.
Person Specification
Experience Essential:
* Significant senior-level operational/developmental experience in large multi-site practices (Essential)
* Successful management experience of senior staff/managers, large staff groups (Essential)
* Multidisciplinary team management experience (Essential)
* Experience delivering successful change, projects and continuous improvement (Essential)
* Performance management experience (appraisals, staff development, disciplinary procedures) (Essential)
* Chairing meetings, agenda/minute production (Essential)
* Workforce planning/forecasting experience (Essential)
* Health and safety, risk assessments management (Essential)
* Security management experience (Essential)
* Procurement, contracting, site management (Essential)
* Managing GP Practice Quality/CQC requirements (Essential)
* Effective communication delivery internally/externally (Essential)
Desirable:
* Managing accounting procedures including budget/cash flow (Desirable)
Qualifications Essential:
* Educated to degree level in healthcare/business (Essential)
* Good education standard, excellent literacy/numeracy (Essential)
* Leadership/Management Qualification (Essential)
Employer details
Employer name: Erewash Health Partnership
Address: The Moir Medical Centre, Regent Street, Long Eaton, Nottingham, NG10 1QQ
Employer's website: https://www.erewashhealth.co.uk
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