Senior Support Officers & Support Officer Apply Now
Job Number: HCC27327
Location: Hertfordshire
Directorate: Childrens Services
Salary Range: Senior Support Officers = £26,835 - £30,060 per annum / Support Officer = £24,404 progressing to £25,584 per annum (pro rata)
Contract Type: Permanent
Full Time/Part Time: Full Time
Closing date: 25-Feb-2025
About the team
Hertfordshire County Council Services for Young People is the primary provider of youth work, career education information advice guidance, and work-related learning in Hertfordshire. Our vision for young people is clear. We want young people to succeed, and by working for us you’ll be key to enable this to happen.
We work with vulnerable young people to address emerging needs, improve life chances, and reduce escalation to more expensive and intensive services. This includes supporting those challenged in education, their community, or home life, to ensure a successful transition to adulthood. The young people we work with are typically 11-17 and 18 to 25 if they are Care Leavers or have SEND.
About the role
We are looking for enthusiastic and flexible people who work well as part of a team to support the full offer to young people at one of our Young People’s Centres.
Senior Support Officer
This role will see you provide a full range of administrative and office duties to a high standard including updating, improving and managing computer databases, spreadsheets and management information systems, answering phone and email queries, processing invoices and timesheets, and managing a small staff team.
There will be some front of house/reception duties in our Young People’s Centres.
Support Officer
An interesting and varied role working as part of a team providing a full range of reception/front of house, administrative, and general office duties to support the full offer to young people at our Young People’s Centre.
About you
* Ability to travel across St Albans & Dacorum or North Herts & Stevenage.
* Highly organised with the ability to prioritise your workload.
* Confidence in working in a range of settings.
* Ability to use your initiative.
* Good verbal and written communication skills.
* Experience of dealing with a high level of confidentiality.
* Patience and accuracy are key in being able to deliver this role.
* Ability to travel to centres across Watford, Three Rivers, and Hertsmere.
This job role is within the Business Support Services;
Support Officer: level BUS5 job profile
Senior Support Officer: level BUS7 job profile.
Application Process
Please upload your most recent CV as part of your application. Ensure your CV is up to date with your employment history (including any employment gaps), and include any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert/job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.
Additional information
Disability Confident
We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.
Safeguarding
This role has been identified as requiring a Disclosure & Barring Service (DBS) check.
Driving required
You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.
English Fluency
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post.
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