Summary
A wide and varied role that will give you the practical experience in a variety of business functions, working in a small supportive team to assist our day-to-day operations. You will work with the editor to boost communications with our readers on social media and support the sales team in various administrative and creative tasks.
Wage
£14,722.50 a year
Training course
Business administrator (level 3)
Hours
Monday - Friday, 9.00am - 5.30pm
37 hours 30 minutes a week
Possible start date
Saturday 5 April
Duration
1 year 6 months
Positions available
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
Training in various departments within the business. A typical day might include creating and scheduling social media posts, making up sales packs ready to post, weighing and packing leaflets for our distributors, or adding community content to our website.
As an Office Support and Marketing Administration Apprentice, you'll be responsible for (but not limited to) the following:
* General administrative duties for the team such as filing, processing forms and compiling reports
* Inputting and maintaining internal filing database/system
* Answering calls/emails and dealing with client queries in a professional and helpful manner
* Adhering to company procedures and policies
* Interaction on social media with our readers
You’ll develop your skills alongside the entire team, learning a variety of duties and supporting the whole business to continued success
* You’ll be taught and mentored by colleagues who are well versed in the job role and industry; to achieve your full potential and share in the company’s success
If you are committed and ready to take your first step into a real career in the publication industry, then please apply now! This apprenticeship and opportunity with Life Publications will be highly competitive, so please don’t miss your chance!
Where you’ll work
Unit 2, Quantum Business Park
Infield Lane, Habblesthorpe
Retford
DN22 0AL
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
RNN GROUP
Your training course
Business administrator (level 3)
Equal to A level
Course contents
* Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
* Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
* Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
* Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
* Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
* Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
* Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
* Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
* Business Administrator Level 3 Apprenticeship Standard
Requirements
Essential qualifications
GCSE in:
* Maths & English (grade A*-C/9-4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Problem solving skills
* Presentation skills
* Administrative skills
* Logical
* Team working
* Creative
* Initiative
* Experience with Social Media
Other requirements
Please consider travel requirements to North Leverton and that you can travel there for the times stated.