Job summary Do you have excellent communications skills and a keen eye for detail? Can you effectively manage multiple tasks and priorities? Do you have experience of managing sensitive information and maintaining confidentiality? If you have said 'Yes' to each of the above then we might just have the role for you The Great Yarmouth Adult Community Mental Health team are looking to recruit a professional, conscientious, calm, and confident individual to lead the existing Administration Team. Community mental health services are currently undergoing review and transformation, so this is a very exciting time to join the team. Main duties of the job: You must possess excellent time management skills, a positive approach and be able to remain calm under pressure. You will need to be able to demonstrate your communication, prioritisation and administration skills as well as your knowledge of IT systems. You will need to be able to work flexibly in response to service needs and the ability to think creatively. Experience of working to deadlines and on your own initiative is also essential. The role will require the post holder to supervise an experienced and established administration team, therefore supervisory experience is essential. Full training and support package will be provided Main duties of the job You will need to be able to demonstrate the strength of your communication, prioritisation, and administration skills. You will be able to evidence a flexible response to service needs and the ability to think creatively. Experience of working to deadlines, on your own initiative and maintaining strict confidentiality are essential. This is a full-time position (37.5 hours per week Mon to Fri) The role will require the post holder to supervise and carry out appraisals on named members of staff, therefore supervisory/appraisal experience is desirable, but training will be provided. The post holder will be required to input and update the Trust patient record system which will include accepting referrals and discharging patients as directed by the clinical team. There will be minute taking duties, diary management, audio typing and the role requires you to be proficient in the use of all Microsoft packages. There is also the requirement to complete various data reports, spreadsheets and support ad hoc audits. About us We can offer a welcoming, friendly and supportive environment that puts the needs and care of our service users first and provides a responsiveadministration service to the wider team.Benefits included with this role are:- o NHS pensiono a comprehensive in house & external training programmeso career progressiono starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)o staff physio serviceo NHS discounts and many more. Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing theirexperiences and learning from each other. Date posted 30 January 2025 Pay scheme Agenda for change Band Band 4 Salary £26,530 to £29,114 a year gross per annum Contract Permanent Working pattern Full-time Reference number 246-GYW6916152 Job locations Northgate Hospital Northgate Street Great Yarmouth NR30 1BU Job description Job responsibilities Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY Interview dates are yet to be set; you will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying. Please visit our Facebook and Twitter page NSFTjobs Job description Job responsibilities Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY Interview dates are yet to be set; you will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying. Please visit our Facebook and Twitter page NSFTjobs Person Specification Qualifications Essential NVQ 3 Business Administration or equivalent or willing to work towards. NVQ 2 Customer Services or working towards. Pitman/RSA III Typing / Word Processing or equivalent secretarial experience at advanced level. Desirable Knowledge of Trust electronic record system Experience Essential Understanding and experience in a full range of secretarial procedures and systems gained through senior level. Ability to work with senior members of staff across a large organisation. Supervision of staff Working on own initiative without supervision Desirable Day to day line management Skills Essential Excellent communication skills Ability to co-ordinate and prioritise management diaries ICT skills including Microsoft Good standard of literacy and numeracy Knowledge Essential Maintaining administrative / secretarial systems Desirable Knowledge of NHS policy / procedures Knowledge of medical terminology Person Specification Qualifications Essential NVQ 3 Business Administration or equivalent or willing to work towards. NVQ 2 Customer Services or working towards. Pitman/RSA III Typing / Word Processing or equivalent secretarial experience at advanced level. Desirable Knowledge of Trust electronic record system Experience Essential Understanding and experience in a full range of secretarial procedures and systems gained through senior level. Ability to work with senior members of staff across a large organisation. Supervision of staff Working on own initiative without supervision Desirable Day to day line management Skills Essential Excellent communication skills Ability to co-ordinate and prioritise management diaries ICT skills including Microsoft Good standard of literacy and numeracy Knowledge Essential Maintaining administrative / secretarial systems Desirable Knowledge of NHS policy / procedures Knowledge of medical terminology Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Norfolk & Suffolk Foundation NHS Trust Address Northgate Hospital Northgate Street Great Yarmouth NR30 1BU Employer's website https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)