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Customer Experience Advisor
Are you passionate about sports, helping people, and solving problems? If yes, this is the perfect role for you!
As a Customer Experience Advisor, you’ll provide excellent care to our customers both in-store and online. Your main goal is to ensure all customers leave satisfied with our products and service.
What will you benefit from?
* Career progression - At Decathlon, you can choose your own career path, whether aiming to become a customer service manager or even the CEO. Opportunities for growth are endless!
* Profit sharing scheme - We share our profits with our employees, fostering a family-like environment.
* Team activities - We play sports together and hold regular social events.
* Quarterly bonus scheme
* Permanent contracts with fair pay - We do not offer zero-hour contracts.
* Cycle to work scheme - Enjoy a 25% discount on a bike of your choice.
* Staff discount - 30% off on Decathlon products.
Your Responsibilities:
* Customer Service - Share your passion for sports by providing tips and technical advice, both in-store and online, ensuring customers find the right products for their sporting activities.
* Merchandising - Manage stock levels and pricing independently, creating attractive displays to help customers easily find what they need.
* Team Player - Work well within a team of like-minded colleagues, celebrating successes together, and also able to work independently.
Who Are You?
* Someone eager to combine a passion for sport with work.
* A friendly, proactive person willing to go the extra mile.
* Looking for a retail career with a difference.
* A problem solver with excellent communication skills.
* Available to work during busy times like weekends and holidays.
If you love sport and want an exciting career in customer service, apply today!
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