This is a construction site based role, supporting the site team in preparing homes for our customers. This is to ensure that we are handing over defect free homes, maintaining our five-star builder status and a leader in Customer Service at the premium end of the homebuilding industry. Maintain a smartly presented, polite, diligent, positive and professional attitude at all times and demonstrate knowledge in order to build customer confidence. Source materials in preparation for visits / appointments and ensure that the stock held is sufficient in quality and quantity Manage customer expectations effectively regarding any queries that they may have Carry out work in occupied properties in accordance with the site teams’ requests / priorities or as per appointments scheduled Ensure that any property worked in is protected before the commencement of works, including PPE and overshoes