POLAR SPEED LIMITED Polar Speed, a UPS company, is a logistics company and innovative provider of temperature sensitive transportation and pharmaceutical supply chain solutions in the UK. DEPOT MANAGER - EXETER BASED: Polar Speed Distribution Limited, UPS, 648 River Gardens, Feltham, TW14 0RB SALARY : £50,160.00 PER ANNUM 47.5 Hours per week - Monday - Friday - start and finish times vary according to the needs of the business, which may be of an urgent medical nature, so total flexibility is required for this role. Polar Speed has a reputation for quality, compliance, operational and customer facing technology and monitoring solutions in the growing temperature-sensitive pharmaceutical logistics market in the UK. The company specialises in active temperature-controlled deliveries to hospitals, pharmacies, wholesalers and medical care surgeries as well as to end patients which it serves through its homecare business. Its customers include some of the best known pharmaceutical brands in the world. As a Depot Manager you will be responsible for the full compliance of the depot to include Employees and their welfare, building contents, vehicles in line with company policies, procedures and SOPs. Youll work a minimum of 47.5 hours per week and must be flexible and prepared to work additional hours as and when required to meet our service requirements which may be of an urgent medical nature. For this role, you may expect to work on a Monday Friday basis with bank holiday and overtime working as required. Key Responsibilities: Be responsible for the full compliance of the depot, including employee welfare, building contents, vehicles in line with company policies, procedures and standard operating procedures. Produce analytical reports and where anomalies are found complete investigations and provide resolutions to improve performance or efficiencies. This will include but is not limited to Digi Cards, WTD,Sickness, Accident, failures, EPOD. Conduct and or attend scheduled and ad hoc meetings with team, peers, and senior management when required. Temperature tracking and reporting ensuring any incidents are managed efficiently on depot facilities and vehicles, managing any issues and ensuring they are resolved factoring in commercial, regulatory and good practice measures. Support the most efficient resource planning within the depot and where this is a recruitment requirement, produce and seek the necessary authorisations, assist the recruitment team to establish the requirements, provide and review job descriptions, support the screening of candidates, conduct interviews, support the compliance and any subsequent on boarding/induction of new team members. Responsible for new driver induction training, this includes 1-2-1 mentoring, tracking progress, ensuring they have read and fully understand all in house training modules, Driver/Vehicle awareness and all aspects of Home Delivery. Act as first line of support in relation to employee relation cases/issues to ensure preventative resolutions, this will include but is not limited to Welfare, Absence, Conduct, Performance and ensure any issues are resolved observing confidentiality, respect, and in a professional and timely manner, liaising and fully co-operating directly with the HR department. Key Skills/Experience/Requirements: Transport experience in a managerial/supervisory role essential. Must hold a minimum B category driving licence (ideally no more than 3 points) CPC advantageous but not essential. Temperature control experience and CCDL essential. Excellent leadership, communication and people skills essential. Must have a thorough working knowledge of vehicle, fleet, and fridges, plus a good working knowledge of IT packages such as Word, Excel, Internet/Intranet, PowerPoint, Masternaut and Polar Track. We offer a wide range of benefits including 28 days holiday (including bank holidays) building to 33 days (including bank holidays) in the sixth full holiday year and a company pension scheme with 5% employee contribution, private healthcare and a UPS Perks at Work scheme and employee assist programme. Due to the nature of the work we do and for successful applicants, Polar Speed will be required to process enhanced disclosure criminal record checks.