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Likewize Support provide knowledge solutions and technical support for a range of world class brands, from banks & cell phone networks to retailers. Our Digital Delivery (DD) function creates and enables the communications for those support tools underpinned by continuous insight.
We are part of Likewize. Likewize is a leading tech Protection and support company dedicated to resolving over 250 million tech problems each year. We are committed to delivering innovative solutions and exceptional service to our clients/customers.
As part of the IT team, you will be working cross-functionally to support producing quality reporting by maintaining the underlying data structures used by our quality and insights/reporting team. The role also involves in day to day administration of DB credentials, investigations into queries and proactively raise development requests.
Key Responsibilities
* To develop new MySQL databases, SQL queries and Stored Procedures
* To evaluate new and existing systems and identify areas for improvement
* To work with testers to ensure new functionality is working to specification
* To participate in daily stand-ups, sprint planning and retrospectives
* To provide estimates and updates
* To write and maintain technical documentation
Skills/Experience
* Attention to detail and ability to prioritise multiple tasks.
* Jira
* Minimum of two years in database administration with MySQL
Ensure Fairness & Embrace Differences
We believe in fairness – so much so that Fair is one of our core values. To us, fair means being straight up and honest, and impartial and appropriate in our interactions; it means that we embrace diversity and are respectful and inclusive to everyone.
We know being diverse and inclusive goes beyond fairness. In fact, its fundamental to how we win. It takes all of us, with all our different points of view and experiences, to deliver for Likewize. Together we are committed to creating a work environment where differences are celebrated – and are essential to our success.
Fluent in multiple languages? Be sure to inform our talent team during the recruitment process!
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