Main area: Outpatients
Grade: NHS AfC: Band 2
Contract: Permanent
At The Dudley Group, we understand the benefits of offering a range of flexible working options from day one of employment to support both employees and the Trust. Offering flexible working opportunities is one of the ways that the Trust aims to attract and retain a diverse workforce. Further information on the options available can be found via the link in the job advert.
Hours: Part time - 35.5 hours per week
Job ref: 253-0425-7069949
Employer: The Dudley Group NHS Foundation Trust
Employer type: NHS
Site: Russell Hall Hospital
Town: Dudley
Salary: £24,169 pa
Salary period: Yearly
Closing: 24/04/2025 23:59
Care Support Worker - Outpatients Department
NHS AfC: Band 2
Job overview
An opportunity has become available in our Outpatients Department for a Clinical Support Worker at Russell's Hall Hospital to support clinicians to provide a high standard of patient care, helping with all aspects of their care as well as simple admin tasks to ensure efficient running of clinics.
Main duties of the job
The role will involve ensuring patients feel welcomed into clinic and ready for their appointments. To carry out basic admin tasks to support clinicians such as booking patients in and out of the clinics, photocopying, making up clinic packs. To do clinical observations of patients prior to their appointments as required eg height, weight, ECGs, BP, test urine. To communicate effectively with other members of the health care team, patients and relatives. To recognise and report to clinicians any concerns or changes in the patient’s condition.
The post holder will be expected along with other team members to ensure all equipment is cleaned on a daily basis as necessary adhering to the Trust Infection Control Policy.
Working for our organisation
At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of “excellent health care, improved health for all”. We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.
We are committed to becoming a diverse and inclusive employer where people feel a sense of belonging. Seeking to expand diversity within our teams, we positively encourage applications from under-represented groups such as ethnically diverse, disabled and LGBTQ+ groups. We are also under-represented in terms of gender within nursing roles and we would welcome applications from people from male and non-binary backgrounds.
Dudley Group offers many opportunities for our staff to develop and grow within their roles through our Learning & OD department. These include topics such as communication, wellbeing, team development, cultural competency, and values, plus much more. For those in a Management/Leadership role, there are additional programmes to support you to develop the skills you need. These include our Managers Essentials Programme and a Leadership Programme that all managers will attend as part of your Dudley Managers Induction. Our Learning Prospectus is a great way to discover the details behind what’s available for you here at The Dudley Group.
We are committed to home life balance through flexible working and making reasonable adjustments where possible.
Detailed job description and main responsibilities
Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.
Person specification
Qualifications
* NVQ level II in Health and Social Care or equivalent experience
* 5 GCSE’S Grade C or above including Maths and English (or equivalent)
Experience
* Experience of caring for people
* Experience of working in an outpatient environment
Skills
* Commitment and motivation to deliver a quality service
* Computer literate with the ability to work in different computer applications
Application Information
Applications from job seekers who require sponsorship to work in the United Kingdom (UK) are welcome and will be considered, dependent upon Job Role and Salary needed to meet the criteria for sponsorship, alongside all other applications. Please note that from January 2021, to work in the UK all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship unless you have permission to work via another route.
It is vital that you provide full and accurate details of your current immigration status on the application form. Overseas applicants applying for entry clearance into the UK must present a criminal record certificate from each country they have resided in continuously or cumulatively for 12 months or more in the past 10 years.
Not everyone needs a ‘Skilled Worker’ visa. If you are applying for a vacancy in health or adult social care, check if you’re eligible to apply for the Health and Care Worker visa instead.
Recruitment Equality Statement
We are committed to equal opportunities and want to ensure our workforce is representative of the population we serve. We welcome applications from all sections of the community and diverse groups.
The Trust is committed to employing and supporting people with disabilities. It is the Trust’s policy to interview all candidates with a disability who meet the minimum ‘essential’ criteria as identified on the person specification.
By submitting an application for a position with this organisation, you are declaring that the information given is true and complete. Any deliberate omission, falsification or misrepresentation will be grounds for rejecting the application or subsequent dismissal.
Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date. Please note, preference will be given to at risk employees.
Applicants MUST ensure that they provide details of their referees and their referee email addresses on their application form otherwise their application may not be considered.
Contact: Sarah Smith, Lead Nurse, on 01384 456111 Ext 3297
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