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IT Desktop Support Officer (Gloucestershire) (Dispatch/On Demand Request), Gloucester
Client:
Axiom Technologies
Location:
Gloucester, United Kingdom
Job Category:
Other
-
EU work permit required:
Yes
Job Reference:
c33879bba7e6
Job Views:
10
Posted:
26.04.2025
Expiry Date:
10.06.2025
Job Description:
Axiom Technologies is a global IT services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do.
We are looking for a capable resource to coordinate activities ranging from simple to complex. This role provides onsite/on-call assistance to end-users within the organization’s desktop computing environment to ensure optimal service delivery.
IT Skills and Experience
* Experience with computer OS and peripherals troubleshooting
* Handling different PC operating systems (Windows 7/8 and 10)
* Performing hardware and software installation (understanding deployment tools like SCCM)
* Basic knowledge of SOE and group policies
* Printer support
* Good knowledge of MS Office tools installation & troubleshooting
* Excellent customer service and interpersonal skills
* Field experience supporting various technologies and services
* Advanced troubleshooting skills applicable to Windows, Apple, and virtual OS
* Ability to manage time and resources effectively under pressure
Personal Attributes
* Good knowledge of infrastructure support
* Strong analytical and problem-solving skills
* Well-organized and detail-oriented
* Strong customer service ethic and communication skills
* Passionate about quality delivery
* Ability to work independently and in teams
* Self-starter with innovative thinking
* Preference for simple, elegant, and effective solutions
* Ability to handle confidential information
In-depth knowledge of:
* Microsoft Office applications
* PC/Laptop hardware and peripherals, including printers
Basic knowledge of:
* Active Directory
* Exchange
* Apple OS
* SCCM
IT Qualifications
At least one of the following:
* PC/Laptop OEM Maintenance Certification
* CompTIA A+ Certification
* Microsoft Certified IT Professional (MCITP) in desktop area
* Microsoft Office Specialist (MOS) Certification
Experience in a similar role
* Minimum 2 years of relevant experience
* Freshers and students with IT backgrounds are welcome
* Willing to travel 12-18 miles as required
* Freelancers can apply
What next?
If you are seeking your next career challenge and wish to apply, please send your resume to @
#J-18808-Ljbffr