Join Our Dynamic Team at Securitas We're on the lookout for a Site Supervisor to play a vital role in maintaining the safety and security of our organisation based in Crawley. Do you have a strong background in security operations, excellent leadership skills, and a passion for upholding the highest safety standards? We invite you to bring your expertise and become a key player in protecting our people, assets, and reputation. Hours: Full-time, 42 hours per week ⏰ Shift Patterns: 4 on 4 off - Days/Nights Transport: Access to a vehicle or excellent transport links Requirements: Must possess a valid SIA licence The Site Supervisor will be responsible for managing all screening personnel provide Supervision to screening services screening area’s on an on demand basis and the day-to-day operational issues impacting on the contract throughout their shift, providing a central point of contact for service delivery development, performance, measurement and centralised reporting which fully demonstrates the Securitas values of Integrity, Vigilance and Helpfulness. This position is key to the operational success of the Team and is required to strengthen the relationship between the client and Securitas by offering one point of operational Supervision on a 24/7 basis. Key duties • All personnel under their supervision have undertaken the appropriate site training and are in possession of a valid SIA license or LDN to meet industry requirements • Accurate rostering and forward planning of all direct reporting officers ensuring sufficient cover for holidays, sickness and absences • All Screening Officers are spoken to at least once a month, proactively monitoring performance, maintaining positive employee relations and ensuring coaching, counselling and any investigations are implemented in line with company policy and procedures as necessary • Monitoring and managing the appearance and behaviours of all Security personnel, taking remedial action as appropriate and in line with company policy and procedures • Actively encourage staff recognition and staff nominations for awards • Assignment Instructions and site documentation kept up to date • All incidents are reported in compliance with customer and company policy and procedures • Assist the Security Management Team in developing and sharing of “best practice” and use of systems and tools to improve service effectiveness • Planning, development and implementing staff training, including both routine duties and emergency procedures • Monitor faults with security related equipment, ensuring they are reported correctly • Being fully conversant with operational functions including Access Control, CCTV, Detection and Alarm Systems, ensuring an effective monitoring and reporting function is maintained • Participate in any arranged company training to improve standards of performance • To be the first point of contact on their shift for security function related queries resolving more complex queries utilising experience and knowledge referring any complaints with regards to security practices, to the Security Management Team • Assist the Service Delivery Manager with any reasonable or practical request SIA Licence SC Clearance Right to work in the UK and have a five-year checkable history Minimum of 3-5 years experience in the Security Supervisor Data centre background Excellent customer service Computer literate Ability to practice our values of Integrity, Helpfulness and Vigilance Please note that retaining the role is subject to successfully passing the required training to perform the duties effectively.