In this role, you will play a pivotal part in enhancing MPAAS' safety and quality assurance standards by actively supporting field based Smart Meter Engineers through auditing and coaching initiatives. You will be assigned a specific geographical area, you will conduct both Work-in-progress and post-completion audits, executed through on-site evaluations and desktop reviews, ensuring strict adherence to company policies and industry regulations. This position also offers the flexibility of remote engagement, allowing you to provide ongoing support to our operatives via Stepback, thereby fostering continuous improvement and excellence in operational practices. Salary & Benefits Salary: £44,000 (This includes your £4,000 London Weighting) Working Hours: 42.5 per week, Monday - Friday 8am-5.30pm Company Vehicle & Fuel Card, Laptop, Mobile Phone Annual Leave: 23 days Bank Holidays (Increasing to 25) Holiday Buy & Sell Scheme Private Medical Healthcare via Vitality Life Assurance: 2x salary Your overarching key responsibilities Complete a range of Work-in-progress, Post Completion & DTQA Audits. Complete site investigations where issues have presented themselves and complete associated reports. Update relevant business departments of issues identified and required rectifications during audits. Assist with on-site re-training of operatives following stand down periods Work with operatives where issues (both technical and non-technical) have been identified to help understand performance issues whilst maintaining all safety requirements. Update company systems in line with completed works. Vehicle, equipment and behavioural checks to ensure all operatives are conforming to requirements. Where you will fit in the Company You will work closely with a team of Auditors and be part of the wider H&S and Compliance Team. What we are ideally looking for in you Essential Skills Minimum of CMA1 and MET1. Minimum of Single & Three Phase metering competency. 3 years experience as a Dual Fuel Smart Meter Engineer. Computer literate - Microsoft Office packages including Excel, Teams & Outlook. Desirable Skills Ideally CT metering experience. Ideally CCN1 & Appliances with additional skills of MET 4, REGT1. Underpinning electrical qualifications would be advantageous, with experience in EV, Solar & Battery Storage. Previous experience using Safety Culture, IAuditor. Any experience working in a similar Auditing/Coaching role would be beneficial. Other personal attributes that we would like you to have Self-Motivated Able to travel - This role will consist of a substantial amount of travel. Computer literate - Microsoft Office packages including Excel. Safety Culture IAuditor. Strong communication skills with the ability to coach engineers and provide feedback. Who are MPAAS? MPAAS are an accredited Meter Operator and Meter Asset Manager which means that not only do we own the smart meter asset, but we can fit the smart meter on behalf of your energy supplier. This makes us the face of the energy supplier; the ones who visit your home or business and our qualified Dual Fuel Meter Installers undertake the installation. In addition to this we also undertake revenue services work for our energy suppliers. That’s why we pride ourselves in delivering first class customer service to all of our consumers. From the point of booking through to installation our personalised consumer journey keeps everyone informed every step of the way