Are you ready to take the next step in your career with a thriving legal organisation? We’ve partnered with a successful firm in Fareham to find a Credit Controller to join their collaborative and growing team.Why this role? You'll get hybrid working (2 days from home), 26 days annual leave plus bank holidays, and the option to take advantage of a great spread of benefits. Whether you’re eager to learn and grow into the role or you already have credit control or debt recovery experience, this could be the perfect next step for you!You will have a confident telephone manner, great negotiation skills, and the ability to communicate complex issues with finesse. Previous experience in customer service or a related field is advantageous, but what is crucial is your positive attitude and unwavering resilience in handling intricate financial matters. If you're ready to elevate your career in a close-knit and supportive environment, apply now!Reporting to the Credit Control Manager, you will be responsible for:
1. Credit control, chasing outstanding debt via telephone, letter and email
2. Resolving customer queries and agreeing payment plans
3. Initiating legal proceedings if necessary, and issuing relevant letters
4. Handling inbound and outbound calls to customers with professionalism
5. Assessing customer affordability through completion of income and expenditure forms
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