Job Introduction
Healthy outcomes start with positive patient experiences.
As a Chef Manager at Sodexo in Nuffield Hospital, St. Bartholomew's, London you will lead a team of 10 to provide high-quality catering and soft services, including staff restaurants, patient feeding, and hospitality, 365 days a year. You’ll ensure compliance with EHO, safeguarding, and Nuffield policies, while managing staffing and ensuring smooth service delivery. You’ll liaise with the client to meet their requirements and attend meetings to represent Sodexo. Additionally, you’ll oversee soft services such as window cleaning and grounds maintenance.
What you’ll do :
* Order provisions in line with Sodexo’s policies using Recipe on Line or nominated suppliers for non-food goods.
* Ensure all kitchen and food service areas are clean, well-maintained, and compliant with health and safety standards; report issues to client and helpdesk.
* Complete all required Sodexo SMS paperwork, including temperature checks, electrical checks, COSHH, HACCP, etc.
* Pass internal and external audits (Safeguard, EHO, Nuffield).
* Manage the team to achieve service excellence, driving quality and performance.
* Train team members using Sodexo’s GREAT training cards, induction, Nuffield training, passport training, and competency observations.
* Ensure weekly rotas are completed on time, managing labour within budget.
* Complete daily and monthly billing and cashing up in line with Sodexo’s trading procedures.
* Close accounts within agreed timescales.
* Address HR issues in accordance with training.
* Manage emails and correspondence in a timely and professional manner.
* Liaise with the hospital director and client team.
* Work in line with IIP Gold standards and maintain site accreditation.
* Oversee grounds maintenance and window cleaning, ensuring compliance with specifications and timelines.
* Provide client quotations and manage subcontractors when applicable.
* Manage the Costa account, ensuring it remains compliant.
For a full list of responsibilities please view the attached job description
What you bring :
* Organised and able to deliver on time
* Track record of developing and leading a team
* Good written and verbal communication skills
* Proficient with Microsoft Office suite
* Previous management experience in delivering results
* Experience in managing client relationships
What we offer:
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:
* Unlimited access to an online platform offering mental health and wellbeing support.
* Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
* Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
* The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
* Money Insights and financial benefits via the Salary Finance Platform.
* Save for your future by becoming a member of the Sodexo Retirement Plan
* A Death-in-Service benefit for colleagues who pass away whilst employed by Sodexo
* Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
* Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
* Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
* Flexible and dynamic work environment.
* Competitive compensation.
* Full training and full protective uniform supplied.
Ready to be part of something greater?