At Amazon TA, we're on a mission to deliver exceptional customer experiences. As a key member of our Reliability Maintenance Engineering team, you'll play a crucial role in ensuring the smooth operation of our global warehouse and delivery network.
Job Summary:
We're looking for a highly motivated and skilled Senior Reliability Maintenance Engineering Technician to join our team. As a Subject Matter Expert (SME) in Material Handling Equipment (MHE), you'll be responsible for maintaining and optimizing our technologies to ensure high levels of equipment availability.
Key Responsibilities:
* Role model health & safety best practices and monitor those around you to ensure they follow your example.
* Work in a hands-on manner and demonstrate SME levels of knowledge on all MHE in the building.
* Coach and mentor technicians on shift.
* Support the line manager and supervise the shift in their absence.
* Provide high levels of equipment availability to our internal customers through troubleshooting and prioritization.
* Support continuous improvement of systems across the EU network.
* Develop and maintain a good working relationship across all levels in the organization.
* Understand OEE and equipment performance metrics.
* Manage contractors.
BASIC QUALIFICATIONS:
* Served a full Engineering indentured apprenticeship and/or qualified to a minimum of NVQ level 3.
* Multi-skilled in both electrical and mechanical disciplines with at least 5 years' experience in automation or complex MHE environments.
* Solid foundational knowledge of PLC-based controls systems.
* Experience using CMMS to plan proactive maintenance and record reactive tasks.
* Understanding of OEE and equipment performance metrics.
* Knowledge of Statutory Compliance requirements.
* Experience in mentoring and developing junior technicians.
* Experience of contractor management.
* Proven ability to troubleshoot under high pressure.
* Ability to communicate (written & verbal).
* Ability to work shifts in a 24/7 environment.
PREFERRED QUALIFICATIONS:
* HNC, HND, BSc, BEng.
* Demonstrated ability to manage, lead, and influence others on the team.
* Demonstrated ability to multi-task and prioritize many different projects and workload.
* Experience of multi-contractor management.
* Must be highly self-motivated and customer-centric.
* Leadership experience/aptitude, ability to mentor and develop training plans for other service technicians.
* Experience with packaging machines.
* Six Sigma qualification.
* Experience in a multi-site environment.
* Experience in an international environment.
* Knowledge in OEE and EAM tools.
About us:
At Amazon TA, we're committed to a diverse and inclusive workplace. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon.