* Provide support to front line sales force and external customers by providing timely, accurate proposals for BBAS after-market services.
* Work with Product Administrators, Schedulers, and Planners to determine pricing, schedule and standard downtime for work scope.
* Track and coordinate multiple proposals via Pivotal and Maximo applications while adapting to changing priorities.
* Apply special programs, incentives, pricing adjustments and coordinate with internal departments and external vendors for scheduling maintenance on customer aircraft.
* Receive assignment and accept into system or request additional information.
* Work directly with Regional Managers (RM) and Product Administrators (PA) to collect necessary information for proposal.
* Monitor process steps via Pivotal and Maximo and manage process flow to ensure proposals flow through the system at optimal speed.
* Review proposal for quality and accuracy prior to release.
* Ensure correct pricing, special programs and incentives are applied to proposal as applicable.
* Coordinate with the Service Center schedulers to determine downtime on proposal.
* Ensure proposal meets criteria of RM request.
* Submit completed proposal for review to service center.
* Communicate with RM on status updates and late proposals.
* Create proposal documents in Pivotal and Maximo and send to RM.
* Make revisions and changes as needed to proposal.
You have a high school education or equivalent.
* You have working knowledge of aircraft service and maintenance programs and procedures.
* You have the ability to work independently, as well as part of a team.
* You have excellent verbal and written communication skills.
* You have computer skills necessary to learn and/or operate word processing, MS Office Suite, spreadsheet, database, project, e-mail, and web-based applications.
* You have interpersonal skills necessary to establish and maintain effective working relationships with co-workers, employees, customers, management and contractors.
* You have previous experience in aircraft maintenance planning and scheduling, proposal writing, and/or invoice analysis.
* You have previous experience with Pivotal (preferable)
Bombardier's Business Aircraft London Service Centre in Biggin Hill is part of an award-winning network and is the flagship of Bombardier's European operation. This Base and Line Maintenance Centre is the fastest-growing Service Centre in Europe and the largest Business Aircraft OEM in the UK. The facility has the capabilities to perform an array of maintenance checks, modifications and upgrades all from this site. Only 14 miles from London, Bombardier's Biggin Hill Service Centre is ideally located to support operators in the UK region and beyond.