Alfred H Knight has an exciting opportunity for a Head of IT Support Services to join our team at our Head Office in Liverpool,UK. Reporting to the Group Head of IT, this role is responsible for the IT department meeting end-user demands, solving stakeholder problems, and driving stakeholder satisfaction with IT services.
You will be accountable for the performance of the Service Desk, Application support, Incident and Problem Management. All new IT services will be planned, designed and delivered under the direction of the Head of IT Support Services.
ABOUT US
Alfred H Knight is a totally independent, family owned business spanning five generations. A global network of strategically placed offices and laboratories enable global trade by providing independent inspection, analysis and consultancy services to the metals and minerals, solid fuels and agriculture industries.
We have honed and carefully crafted our reputation. Delivering knowledge and professionalism in all aspects of weighing, sampling and analysis. We thrive by continuing to re-invest in our facilities, technology and people.
DO YOU HAVE WHAT IT TAKES?
To be successful at Alfred H Knight you will need to display the following:
REQUIRED KNOWLEDGE AND WORK EXPERIENCE
Required Competencies
1. Strategic Leadership: Ability to develop and execute long-term servic...