Continuing Healthcare Deputy Team Manager
NHS Cornwall and Isles of Scilly Integrated Care Board
We are looking for a positive and enthusiastic professional with a nursing, social work or an allied health professional qualification who is looking for a new challenge or next step in their career to join the Continuing Healthcare (CHC) assessment team as the deputy team manager.
Using your leadership and motivational skills, you will assist the team manager with line management and the supervision of a busy team of CHC coordinators and admin support staff and provide leadership with the day-to-day operational management of the service.
Our ideal candidate will be able to work autonomously and collaboratively in a multi-agency environment with individuals and their representatives to support the assessment and review process for NHS Continuing Healthcare (CHC) and NHS Funded Nursing Care (FNC).
Main duties of the job
This important role is central to the delivery of CHC across Cornwall and Isles of Scilly with a primary objective of ensuring fair access to CHC with better outcomes and better experiences for our patients.
You will promote good professional practice in CHC by advising and liaising with other health providers, care providers and Adult Social care colleagues. You will be responsible for managing and coordinating assessments and commissioning care packages.
To be successful you will be able to demonstrate the ability to remain calm, to handle emotive, complicated, and sensitive issues. You will need to show tact and diplomacy, good workload management and be able to negotiate with confidence.
As part of the county wide team you will need to work flexibly to respond to the demands of the service to support the continuing healthcare process. The ability to drive to visit patients at various locations across Cornwall is essential.
About us
NHS Cornwall and Isles of Scilly Integrated Care Board (ICB) is a statutory NHS organisation responsible for developing a plan for meeting the health needs of our communities, managing the NHS budget, and arranging for the provision of joined up health services which improve the lives of people who live and work in Cornwall and the Isles of Scilly.
By collaborating as an integrated care system (ICS) our health and care organisations can tackle complex challenges, including:
* Improving the health of children and young people
* Supporting people to stay well and independent
* Acting sooner to help those with preventable conditions
* Supporting those with long-term conditions or mental health issues
* Caring for those with multiple needs as populations age
* Getting the best from collective resources so people get care as quickly as possible.
We are always keen to hear from people who would like to work with us, and we positively encourage applications from all sections of the community regardless of sex, sexual orientation, racial origin or disability.
You can look forward to excellent benefits including discounts in store and online, optional pension and life assurance, flexible working options, salary sacrifice vehicles and cycles and much more.
We are looking for people whose personal values and behaviours align with the NHS values outlined in the NHS Constitution and our own values and behaviours.
Job responsibilities
The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application.
To be an employee of the NHS you need to successfully complete the following:
* Identity checks
* Professional registration and qualification checks
* Employment history and reference checks
* Work health assessments
* Criminal record check standards
* Right to work checks
Person Specification
Qualifications, training and professional membership
* Registered allied health professional in mental health, physical health or learning disability
* First level registered nurse in mental health or physical health or learning disability
* Educated to degree level or having equivalent experience of 3 years clinical leadership/organisational management experience
Experience
* Clinical or social work background with proven knowledge of either physical, mental or learning disability health
* Substantial experience post registration
* Experience of working as an autonomous practitioner
* A good understanding of the responsibility of the ICB in relation to The National Framework for NHS Continuing Healthcare and Funded Nursing Care
* Experience of the Continuing Healthcare process
Skills and knowledge
* Excellent interpersonal and communication skills with the ability to communicate and negotiate at all levels
* An ability to work across organisational boundaries and engage with the wider multidisciplinary team
* Good time and workload management with the ability to prioritise a varied workload within short and changing time frames
* An ability to manage delicate and sensitive issues effectively with tact and diplomacy
* Proficient IT skills in Word, Microsoft Teams and Excel
* An understanding of the safeguarding process
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
NHS Cornwall and Isles of Scilly Integrated Care Board
£37,338 to £44,962 a year per annum pro rata
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