Join us as an Accommodation Support Worker at Thirteen Group Role Overview Thirteen Group is on the lookout for an Accommodation Support Worker on a fixed term basis until March 2026, with possible extension. You’ll work on our Ministry of Justice funded accommodation contract across the Tees Valley area. The Resettle North East contract provides support for ex-offenders to source, secure and sustain accommodation. Having stable accommodation goes a long way to help people break the cycle of re-offending. If you share our passion and drive for delivering excellent customer service, this could be the opportunity for you Thirteen Benefits Salary - £32,741 per annum Annual leave starting at 28 days and rising to 31 days after three years, a day off for your birthday, plus bank holidays. Pension up to 17% contributions (flexible contribution rates of up to 7% colleague and up to 10% employer). Simply Health save money on common health expenses and get access to health and wellbeing support services. T’dar our Discount and Reward platform giving you huge savings on everyday brands. Opportunities to buy and sell annual leave Key Responsibilities Support a caseload of ex-offenders in the Tees Valley area to secure and maintain suitable and settled accommodation. You’ll help people source, secure and sustain accommodation. Provide people with the skills and support they need to find and maintain a home, avoiding the instability that can lead to re-offending. You’ll enable service users to overcome any barriers which may prevent them from sustaining accommodation and enable them to build on their life skills. Provides personalised support in both custodial and community settings. You’ll work across HMP Holme House, HMP Kirklevington, as well as out in the community. Deliver high levels of performance to provide positive outcomes and meet contractual requirements. About You Experience of working with a diverse range of customers to promote positive and sustained change. Previous experience of working within a criminal justice setting would be advantageous. Able to manage a caseload of varying complexities. You’ll be results-driven and strive for positive outcomes. Confident in delivering 1-1 sessions and group interventions. Resilient and can adapt to change. You’ll be passionate and driven to ensure positive outcomes against contract requirements. The successful candidate will be subject to an enhanced DBS check and HMPPS vetting. Why Thirteen Group? We’re more than just a housing association we’re a community builder. As the largest housing association in the North East and among the top 25 nationally, we manage over 34,000 properties. Join a team that’s local at heart but welcomes talent from everywhere. Be part of an organisation that values diversity and inclusivity. Be a part of a company that offers tailored support services, going beyond just housing solutions. Interested? For more details, please refer to the attached documents. If you’d like to talk more about the role, please contact Lisa Metcalfe, Offender Services Team Leader on 07786 171703 for an informal discussion. NO RECRUITMENT AGENCIES, please. Are You Ready for a Rewarding Challenge? Join us at Thirteen Group and be a part of our vision to improve lives every day. APPLY NOW and start your journey towards making a meaningful impact in our community As part of our hiring process, if you’re successful we’ll need to verify your right to work in the UK. Unfortunately, we are not a Skilled Worker Sponsoring Employer at this time. This role has the potential to be made permanent For internal candidates: If you'd like to request this fixed term opportunity on a secondment basis, please seek your current manager's approval before applying