Company Description
Job Description
Do you want to take on responsibility and fulfil customer wishes? As an Executive Branch Manager at SIXT, you’ll lead your team, manage the fleet, and ensure top-notch quality. Use your sales experience and leadership skills to drive your branch to success. Look forward to attractive bonuses, a company car, and numerous development opportunities with an attractive basic salary dependent on experience + an impressive performance-based bonus.
YOUR ROLE AT SIXT
* You are responsible for budgets, sales, and market penetration across multiple branches, as well as increasing revenue and profitability.
* You lead and develop Management Trainees, Rental Sales Agents, and Fleet Service Agents through regular performance reviews and meetings.
* You recruit new team members in collaboration with the Talent team and coach other managers in the recruitment process.
* You are responsible for the vehicle fleet, operational tasks (e.g., health and safety, corporate CI, defleets), and delegate tasks to ensure efficient workflows.
* You ensure a premium customer service culture, handle complaints, and work with regional managers to optimize processes.
WHAT WE OFFER
* Generous Time Off & Company Car: Enjoy 25 days of annual leave plus bank holidays, along with the convenience of a company car.
* Family-Friendly Support & Wellbeing: Benefit from family-friendly policies, along with access to the Yulife wellbeing app to support your health.
* Exclusive Employee Benefits: Take advantage of special terms for SIXT car hire, with perks extended to friends and family through our staff rental scheme.
* Professional Development & Uniform: Access paid training sessions and numerous opportunities for growth, while maintaining a professional appearance with a complete uniform.
* Life Assurance & Employee Assistance: Feel secure with in-service life assurance and get support through the Employee Assistance Programme.
* Health Cashback Plan: Benefit from the Medicash health cashback plan for added peace of mind.
YOUR SKILLS MATTER
* Service Mindset: You have a service-oriented mindset and value direct customer interaction.
* Management Experience: At least 3 years of branch management experience required, with 2-4 years in sales and customer service.
* Team Development: Proven experience in developing and up-skilling team members.
* Organizational Skills: Strong organizational and multitasking abilities.
* Communication Excellence: Excellent leadership, communication, and interpersonal skills.
About the department:
As a mobility service provider, our Branches & Operations division is the point of contact with our customers: whether by phone, app or directly in our SIXT branches. This means premium service directly to the customer, advice and sales in exchange and responsibility for the rental process of our premium fleet.
About us:
We are a leading global mobility service provider with sales of €3.07 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT+ (car subscription) and gives our customers access to our fleet of 222,000 vehicles, the services of 1,500 cooperation partners and around 1.5 million drivers worldwide. At SIXT, a first-class customer experience and outstanding customer service are our top priorities.
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