Join Ofwat’s Operational Performance Data Strategy Team as a Operational Performance Principal
*Office Location: Birmingham (B5 4UA) or London (E14 4HD)
About Us
We are Ofwat, the Water Services Regulation Authority, a non-ministerial government department responsible for regulating the water sector in England and Wales. Our work has genuine significance – no other organisation does the work we do. It’s unique and meaningful: keeping our water flowing; ensuring water bills don’t cost a penny more than needed; holding water companies to account. Come and work at the source of everyday life.
The Role
The Operational Performance Principal role sits within the Sector Performance Directorate. The Directorate supports Ofwat's objective to be an assertive voice in strategic and investment decision-making for the sector, working with other regulators and governments by shaping the future direction and transformation of the sector through alignment with government and other stakeholders, and leading innovation.
Working closely with colleagues within the Sector Performance Directorate and across Ofwat, you will identify areas where analysis and insight is needed, developing approaches to extract insights, understanding the application of that insight to the sector and communicating your findings; influencing how we deliver our strategic goals. You will play an important role in delivering our strategy and will need to be able to respond flexibly to the needs across the organisation.
A key aspect of the team's work is the publication of our annual Water Company Performance Report (WCPR). This role will interact with, and influence the WCPR, through the performance insight the team generates and evaluates. The team is also a key part in the implementation of our Turnaround Oversight Regime (PR24 final determinations) and how we monitor and hold companies to account for poor performance. Water sector expertise is required for this position. However, we will consider applications from a wide variety of backgrounds, including operations, asset management, engineering, scientific, technical, regulation, economics, etc.
About You:
Below are some of the key essential experience, skills & knowledge required for this post:
* Excellent knowledge of the water sector, including a detailed understanding of how Ofwat monitors and measures company and sector performance in order to hold companies to account.
* Relevant water sector experience including a background in one of the following areas: operations, asset management, engineering, scientific, technical, regulation, economics, etc.
* Excellent problem solving skills, including an ability to use performance information and analysis to appraise the quality of improvement plans, make recommendations and to apply challenge where necessary.
* Experience of using data, both quantitative and qualitative, to draw out key actionable insights and present conclusions to influence thinking and policy. This will include an ability to present robust analysis with options and recommendations to peers and senior leaders.
* Experience of working collaboratively with multidisciplinary teams (including with external organisations) to deliver high quality insights.
* Ability to effectively lead, plan and manage projects under challenging circumstances. This includes the ability to manage and take responsibility for your own workloads, lead others, and manage multiple priorities to meet deadlines.
* Excellent written and oral communication skills, with the ability to communicate to a wide range of audiences.
Why You Should Join Us:
* Meaningful Impact: You will be joining a team with a sense of mission at its core aiming to build a lasting legacy for future generations by securing our long-term water resilience.
* Innovative Work Environment: We embrace agile and new ways of working and have a culture built on trust, flexibility, and collaboration.
* Development Opportunities: Gain valuable experience and develop your skills in a supportive and dynamic setting.
* Work-Life Balance: Enjoy the flexibility of working from home combined with the benefits of in-person collaboration in our London or Birmingham offices.
* Fantastic employer pension contribution of nearly 30%.
* 25 days’ annual leave, increasing to 30 with each year of service, plus bank holidays and an extra 2.5 days of privilege leave.
* Access to exclusive discounts on a variety of goods and services, including retail outlets, theatre tickets, holidays, insurance, and a gym membership.
* Fees paid for membership of relevant professional bodies.
* Up to 3 volunteering days per year.
* Recognition vouchers scheme rewarding your hard work.
* Generous shared parental leave and pay supporting your family life.
Closing date: 23.55 on 16 March 2025
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