Join to apply for the Customer Service Assistant - Vita Student role at Vita Student.
Hourly Pay: £13.00
Weekly Contract: 25 hours per week.
Shift Patterns: Mandatory Monday - Friday 5pm - 9pm, plus 2 weekends per month. Additional hours and flexibility would be an advantage.
Progression: Our aim is to develop & progress our Customer Service Assistant, therefore we're keen to talk to ambitious candidates keen to take the next step in their career with support and training provided.
The Opportunity: This is a unique and varied opportunity which combines Customer Service, Event Management & Housekeeping to ensure that our Student Residents’ experience is always delivered to the high standard and luxury that we pride our Vita Student brand on.
Customer Service
* Single point of contact for all residents and visitors
* To attend to any query or incident within the residence and resolve the issue promptly
* Coordinating the delivery of mail and parcels with residents
Event Management
* Help with the planning and running of events
* Ensuring breakfast is set up and maintained/stocked throughout the morning to ensure every resident receives the same experience
Housekeeping / Cleaning
* Cleaning of all public and communal areas
* Maintenance and delivery of building standards
* Daily site walks to ensure that standards are maintained
Who are we Looking For?
We’re looking for vibrant and enthusiastic people to join our wonderful team here at Vita Student. We only recruit the best of the best who pride themselves on making our resident’s experience premium & luxurious.
* You must have a passion for delivering high-end Customer Service to all our residents and visitors.
* You need a keen eye for housekeeping with a meticulous approach to cleaning.
* A passion for running and managing events would be ideal, however, we are happy to teach you how our events are run.
* Someone who is keen to develop their careers internally with an eye on promotional progression.
Benefits
Our employees have the pleasure and pride of working at our luxury Student Properties, which offer the highest standard of resident accommodation across the UK. We reward the commitment and dedication of our colleagues by offering the following benefits:
* 28 days paid holiday each year including the Bank Holidays (pro-rata)
* Your birthday day off
* Employee discount schemes - 100s of discounts through our online benefits platform
* Career progression opportunities – We love to promote from within
* Pension scheme
* Team parties/events
* Recognition programmes
* Access to 24/7 Employee Assistance Programme
Important
All offers of employment are subject to satisfactory pre-employment checks which will include Disclosure & Barring Service (DBS) checks.
Unfortunately, we are unable to offer Right to Work Sponsorship. Therefore, if you do require a company to sponsor your Right to Work in the UK, we will not be able to progress your application further.
Seniority level
Entry level
Employment type
Part-time
Job function
Other
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