Summary
The Global Travel and Expense Apprentice role is a developmental position within the Enterprise Solutions function. During the apprenticeship you will work 5 days per week, inclusive of 1 day per week for study at Darlington College. On completion of this apprenticeship, you will obtain a Business Admin Level 3 qualification.
Wage
Competitive
Competitive wage offered
Training course
Business administrator (level 3)
Hours
During the apprenticeship you will work 5 days per week Monday - Friday, inclusive of 1 day per week for study at Darlington College. The working hours are 9.00am - 5.00pm (with flexibility to suit business needs).
37 hours 30 minutes a week
Start date
Thursday 1 May 2025
Duration
1 year 6 months
Positions available
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you’ll do at work
In this role, you will make an impact in the following ways:
* Updating and maintaining Enterprise Solutions service level agreements (SLA) or Dashboards.
* Maintaining excellent customer service with all CS internal and external customers.
* Responding to queries from the regional travel teams and supporting ad-hoc tasks.
* Assisting with running, preparing and issuing reports for Business Units at month end and on an ad-hoc basis.
* Assisting with data analysis, trends and measures, including the collation of data for the monthly Sox review.
* Creation and maintenance of Global intranet pages, training materials/videos across the travel systems including the Cummins Learning Centre (CLC).
To be successful in this role you will need the following:
* Minimum of 5 GCSE Math’s and English at Grade C/4 or above, Business module would be great benefit but not essential.
* Good listening and communication skills are essential (written and verbal communications) with the ability to use MS Office (Excel, Word and PowerPoint) at intermediate level.
* Having Good judgement and integrity with a great eye for attention to detail.
* Ability to work as part of a team as well as working on your own, with problem solving and use of initiative.
Why Cummins?
As an apprentice at Cummins, you will have the chance to develop your skills and knowledge in a supportive and dynamic environment. Our program is designed to provide a comprehensive learning experience that prepares you for a successful career in the industry.
Working at Cummins
At Cummins, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all qualified individuals, regardless of race, gender, ethnicity, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, and/or expression, or any other status protected by law. As a disability confident employer, we strive to make our recruitment process as accessible as possible. If you require any reasonable adjustments to accommodate a health condition or disability, please let us know. Your journey with us matters!
Where you’ll work
Yarm Road
Darlington
DL1 4BS
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
DARLINGTON COLLEGE
Your training course
Business administrator (level 3)
Equal to A level
Course contents
* Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
* Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
* Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
* Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
* Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
* Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
* Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
* Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
* During the apprenticeship you will work 5 days per week, inclusive of 1 day per week for study at Darlington College
Requirements
Essential qualifications
GCSE in:
* 5 Subjects including Maths & English (grade C/4 or above)
Desirable qualifications
GCSE in:
* Buiness or equivalent to Buiness (grade C/4 or above)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Customer care skills
* Problem solving skills
* Presentation skills
* Administrative skills
* Team working
* Creative
* Patience