We’re looking for a Retail Product specialist to define and implement a customer-focused product strategy, ensuring market alignment, compliance, and commercial success. This role involves managing product roadmaps, overseeing go-to-market plans, and driving product performance.
Role Overview:
* Location: Keele (Hybrid – 3 days in office, 2 days remote)
* Contract: Permanent
* Department: Business Operations
* Reports To: Head of Business Operations
Key Responsibilities:
* Develop and execute a customer-centric product & proposition strategy
* Build and manage a market-aligned product portfolio
* Ensure regulatory compliance and full technical alignment
* Create commercially viable business cases for product development
* Define pricing, positioning, and upsell strategies
* Monitor key performance indicators and drive product improvements
* Lead cross-functional collaboration across sales, marketing, operations, and IT
* Oversee product launch plans, lifecycle management, and operational readiness
* Provide product training and technical support to internal teams
What we’re looking for:
* Experience in a product/commercial management role, preferably in telecoms or broadband
* Strong business case development and data analysis skills
* High technical proficiency with a growth-focused mindset
* Strong leadership, stakeholder management, and problem-solving skills
* Excellent written/verbal communication & presentation abilities
* Background in fast-paced, dynamic environments
* Degree in Business, Marketing, or related field preferred
Interested? Apply now