Joining our Clinical Pharmacy Team across General Practices and Care Homes in Surrey Heath and playing an important role complementing the clinical pharmacists and other members of the multi-disciplinary team (MDT). Working under the supervision of a clinical pharmacist, undertaking resident/patient-facing activities and supporting the team of clinical pharmacists to ensure effective and efficient use of medicines within care homes and general practice, through shared decision-making conversations with residents/patients.
Initially focusing on supporting the Primary Care Network (PCN) to implement the medicines optimisation requirements of the new Network Contract Direct Enhanced Services and other PCN Care Homes responsibilities. As the PCNs Care Homes plans mature, the focus of the role will expand to support the clinical pharmacists across general practice in Surrey Heath.
Supporting the clinical pharmacists in implementing effective medicine management in care homes and across the practices, identifying areas for improvement, and initiating and managing change.
Main duties of the job
Function as part of the general practice and PCN team and working across the practices and care homes in Surrey Heath, developing professional supportive relationships.
Carry out medicines optimisation tasks to improve the quality and cost-effectiveness of prescribing, patient adherence, and administration.
Undertake tasks to support structured medication reviews/medication reviews.
Build and run EMIS reports to identify/stratify patients/residents for review.
Undertake medicines reconciliation, with support from other clinical staff, review medication changes and communicate change appropriately, including for new care home residents/patients and post-hospital discharge/out-patients.
Synchronising medicines for patient transfer between care settings, linking with local community pharmacists, and referring to the clinical pharmacist for structured medication reviews (SMRs).
Use consultation skills, where required, to work in partnership with patients/residents to ensure they use their medicines effectively (e.g. checking inhaler technique).
Where competent, provide specialist expertise to address both the public health needs and social care needs of residents/patients, including providing lifestyle advice, service information, and helping tackle health inequalities.
Support members of the practice team on matters relating to medicines optimisation, prescription requests, queries, and drug monitoring.
About us
We are Surrey Heath Community Providers Limited, which is a federation of 7 GP practices across 10 sites, covering a population of over 97,000 patients across Surrey Heath. We began in 2016 and now employ around 200 members of staff across our clinical and corporate support teams. Since 2019 we have hosted the Primary Care Network in Surrey Heath.
As a GP Federation, we are proud to represent our member practices and to champion primary care by working with local general practice and system partners in the provision of community-based healthcare services. We are dedicated to providing safe and compassionate care to our patients across our range of primary care services in Surrey Heath and believe in continuous commitment to quality service delivery and positive patient outcomes.
Patients are at the heart of everything we do, and we pride ourselves on ensuring our patients feel safe, supported, communicated with, and respected, at a time when they may be feeling vulnerable.
Job responsibilities
Please see Supporting Documents for full Job Description, list of responsibilities, and Person Specification.
Person Specification
Knowledge, Training, Skills and Experience
* NVQ Level 3 in Pharmacy Services or equivalent, Registration with General Pharmaceutical Council (GPhC), Have completed, be enrolled in, be undertaking or prepared to undertake an approved primary care pharmacy educational pathway (PCPEP) or Medicines Optimisation in Care Homes (MOCH). Knowledge of pharmacy procedures and the wholesaler supply chain, Skilled in using pharmacy references, both online and texts (including the CCG's formulary), Understanding of medicines legislation and ethics, Knowledge of diversity issues and ability to work in a non-discriminatory way, Communication Skills, Excellent verbal and written communication skills, Effective interpersonal and communication skills, Strong influencing and negotiation skills, Ability to handle difficult & contentious situations with discretion and confidence, Working within policies/procedures, A/I/P (for all communication elements), Ability to prioritise & work effectively to deadlines, Able to work under pressure, Willingness/availability to support the Practice in its provision of primary care medical services during Surgery opening hours, Working knowledge of Microsoft Office with intermediate keyboard skills to write reports, documents, and present data, Access to own transport and a valid driving licence, Flexibility in working arrangements, Reliable, enthusiastic, self-motivated, hardworking, honest, pleasant, and approachable, Commitment to life-long learning/continuing professional development, Enthusiasm to develop new services to benefit patient care, Needs to have a thorough understanding of and commitment to equality of opportunity and good working relationships in terms of day-to-day working practices, Self-motivation and ability to work on own initiative, Ability to demonstrate political sensitivity and discretion, An understanding, acceptance and adherence to the need for strict confidentiality.
* Experience in medicines management or community pharmacy, Experience of General Practice repeat prescribing policies and systems - Use of GP computer systems, IT skills - in analysing and presenting prescribing activity data, Experience of multidisciplinary working, Experience of educating and training staff/patients/carers, Understanding of EMIS GP system.
Analytical
* Ability to analyse and interpret data and present reports, Ability to apply the principles of evidence-based medicine to prescribing.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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