Data Centre Shift LeaderJob ID 198388Posted 20-Dec-2024Service line GWS SegmentRole type Full-timeAreas of Interest
Data Centers, Engineering/Maintenance, Facilities Management
Location(s)
Croydon - England - United Kingdom of Great Britain and Northern Ireland, South Croydon - England - United Kingdom of Great Britain and Northern Ireland
Job Title: Shift Leader
Business Sector: Data Centre Solutions
Location: Croydon, UK
Reporting to: Contract Manager
COMPANY PROFILE
CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally, we employ over 70,000 employees and operate in 48 countries.
Purpose of the Job
* To be responsible for the service delivery of the LWDC maintenance team’s day to day PPM tasks, reactive and sub contractor maintenance.
* To build a successful team who are committed to achieving the clients and company objectives.
* Provision of all around engineering support maintaining the building at LRH and associated Tenants.
* Have a detailed understanding of all new current building services systems and contingency procedures within the buildings and comply with health and safety/Building code of practice.
* Act as coordinating point for the day-to-day activities on site between the team, specialist service partners and Project works, including completion of the necessary permit to work, CWA and risk assessments.
* Responsible for ensuring that all activities within the buildings are known and they are being carried out with due regards to health and safety maintaining 100% uptime criteria.
* Maintain excellent standard of response to plant failures, completion of assigned works and ensure any abnormal operating conditions and housekeeping issues are dealt with proficiently.
KEY ACCOUNTABILITIES
* Day to Day supervision of Building Management System for LWDC.
* Supervise and manage day to day staff requirements, maintaining minimal staff operating levels.
* Undertake, allocate and maintain day to day PPM records.
* Undertake general housekeeping duties.
* Instill best working practices.
* Supervise/maintain energy saving efficiencies.
* Undertake compliance to all H & S policies in all areas within LWDC.
* Oversee the professional developments of all direct reports.
* Review the professional development of all staff.
* Develop all employees, ensuring their motivation and commitment to the client, contract and company.
* Assist Contract Manager to carry out appraisals on all direct reports.
* Undertake a proactive approach to resolve all day-to-day problems within the LWDC contract.
* Implement company disciplinary procedures if required.
* Administer and monitor a permit to work system for all staff and all sub contractors.
* Review and fully understand all emergency procedures.
* Undertake and maintain all consumable stock levels.
* Attend and manage any critical or major plant failures.
* Have AP electrical high voltage authorization (CBRE training provided and site appointment by SAP / AE).
* Cover a minimum of 22 shifts per annum (12hr shift).
DIMENSIONS
* Interface with clients / tenants at all levels.
* Integrate fully with the Contract Leader to ensure delivery of services and all delivered within current SLA & KPIs.
* Understand and demonstrate the CBRE RISE values.
PERSONAL EXPERIENCE/QUALIFICATIONS/SKILLS
* Ideally candidates will have as minimum ONC/BTEC or equivalent qualification in Electrical / Mechanical Engineering and/or appropriate job related and building services experience.
* Applicants are expected to have Data Centre experience, preferably in a relevant leadership role and have good customer and leadership skills.
* It is essential applicants are self-starters and promote a “Can do” customer attitude at all times.
Contract Specific for LWDC Duties
* Supervise, Participate and Coordinate the engineers, ensuring the team undertake PPM and reactive works in accordance with the agreed time scales, providing technical support and training for the engineers.
* Allocate / monitor PPM tasks to shift team.
* Operate all systems within the building in a competent, effective and efficient manner (Including HV operations) - Adhere to all Guidelines / CERM processes.
* Control all activities being undertaken within the building, liaising with site team to be aware of scheduled specialist service provider visits.
* Ensure specialist service provider work sheets are signed off and that quality of work is inspected, and recommendations are escalated to the site team.
* Ensure any parts which are required are clearly and accurately stated and any difficulties encountered are reported to the contract administrator.
* Maintain the highest level of housekeeping in plant area, workshop, stores, and changing/rest areas.
* Ensure all daily record-keeping functions are completed, including PPM Allocation and completion, CERM processes, holiday and sickness, and issuing of work permits when required.
Operation and trouble shooting for the following:
* Building Management systems (BMS).
* Site Control systems.
* HVAC systems including Chillers / CRACs.
* AHUs Variable speed.
* Generators and controls.
* AC, DC single phase and three phase motors.
* UPS Systems and associated control systems.
* Emergency lighting.
Skills
* Approved Qualification.
* Demonstrate good understanding and be technically competent in all building services, particularly UPS, Generators, static switches, water treatment, refrigerant and air conditioning.
* Strong communication skills and the ability to deal with all levels of staff or difficult situations.
Knowledge
* 18th Edition IEE; Wiring & Installation.
* Must possess an intermediate level of MS Word and Excel to produce CWAs and ad-hoc reports/documents.
Personal Attributes
* Reliable, conscientious and flexible to a changing daily environment.
* Pro-active in achieving the highest standard of operation. Must be enthusiastic to deliver high level services to the client and the Tenant staff.
* Well-presented and approachable manner and willing to work with the Management team to further develop processes / problem resolution.
EQUAL OPPORTUNITIES
We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. #J-18808-Ljbffr