Human Resources Operations Manager
Hours: 37 hours per week, full time
Location: Gosport, Portsmouth, or Hybrid (with occasional travel to academies in Berkshire and Sussex)
Salary: The salary range for this role is £47,185 - £49,574
Reporting to: Director of People
Line Management: HR Officers
Role Purpose
As HR Operations Manager, you will play a pivotal role in shaping and delivering exceptional operational HR services across King’s Group Academies (KGA). In close collaboration with internal stakeholders and through the management of the HR Services team, you will ensure that all aspects of the employee lifecycle are professionally and consistently supported, in line with employment law and best practices.
Key Responsibilities
Managing the HR Services Team
* Lead, resource, and develop the HR Services team to effectively deliver all transactional HR activities across the employee lifecycle.
* Provide high-quality line management, including regular 1:1 meetings, performance reviews, and professional development opportunities.
* Set team objectives and plans that align with the broader People Strategy.
Delivering Operational HR Excellence Across KGA
* Develop and maintain a centralised, efficient HR service that supports recruitment, retention, reward, and staff development.
* Ensure HR systems and practices meet the needs of our academies, enabling them to recruit and manage staff effectively.
* Provide professional first-line HR advice, escalating more complex issues when necessary.
* Manage relationships with third-party providers (including pre-employment checks, payroll, employee benefits, and immigration advice) to ensure compliance with service level agreements.
* Lead the review and continuous improvement of HR policies in response to internal and external developments.
* Develop and report on HR metrics that drive informed decisions for the People Strategy.
Implementing KGA’s Resourcing Strategy
* Lead the development and implementation of effective recruitment strategies, systems, and processes to ensure the Trust is adequately resourced.
* Oversee robust pre-employment checks and onboarding processes, prioritising safeguarding.
* Enhance KGA’s employer brand to build a strong pipeline of qualified candidates.
* Ensure that employees are well-informed of their pay and benefits packages.
* Embed equality, diversity, and inclusion in all aspects of KGA’s recruitment and retention strategies.
Working as Part of the Wider Central Team
* Deputize for the Director of People as required.
* Lead and contribute to HR and cross-Trust projects.
* Promote HR best practices and develop management capabilities across KGA.
Safeguarding
* Ensure a thorough understanding of child protection responsibilities, including KGA’s Child Protection Policy, Safeguarding Policy, and Code of Conduct.
* Report all safeguarding concerns immediately to the designated staff member.
* Attend mandatory safeguarding training and refreshers to ensure up-to-date knowledge.
Health, Safety & Security
* Maintain awareness and compliance with health, safety, security, confidentiality, and data protection policies and procedures.
* Report any concerns to the appropriate staff member.
* Attend mandatory training sessions to remain current on relevant policies and practices.
Equity, Diversity & Inclusivity
* Contribute to fostering a workplace culture that embraces and promotes equity, diversity, and inclusivity.
This job description is subject to change through mutual agreement between the post holder and the Director of People. It provides a broad outline of the role’s duties and responsibilities and is not exhaustive.
Kings Group Academies is committed to safeguarding and promoting the welfare of children and young people. All staff and volunteers are expected to share this commitment.
All posts within our academies are exempt from the Rehabilitation of Offenders Act 1974, and all applicants must declare spent and unspent convictions, cautions, and bind-overs, including those regarded as spent. An Enhanced Criminal Records Disclosure through the Disclosure and Barring Service (DBS) is required.
Person Specification
Essential Experience, Skills & Knowledge
* Relevant HR qualification or equivalent experience.
* Demonstrated suitability to work in educational environments, with a strong commitment to safeguarding and child protection policies.
* Proven experience managing and developing HR services in a dynamic, evolving setting.
* Skilled people manager, able to role-model the line management practices we aim to establish within KGA.
* Comprehensive knowledge of HR best practices, employment law, and industry trends.
* Strong communication, interpersonal, and influencing skills, with the ability to build trust and relationships with diverse stakeholders.
* Customer-focused and solutions-oriented, able to balance multiple priorities and ensure team workloads are regularly reviewed to meet deadlines.
* Proficiency with the Google suite for documents, workflows, reporting, and meetings.
* Ability to develop HR metrics and use them to inform and enhance HR practices.
* Experience using HR information systems and knowledge of GDPR compliance.
* Commitment to continuous improvement, innovation, and personal development.
* Alignment with KGA’s vision and values.
* Ability to travel to various KGA academy locations.
Desirable Experience, Skills & Knowledge
* Experience working in the education sector, with knowledge of relevant terms and conditions.
* Previous experience in a Multi Academy Trust setting.
* Experience with payroll processes.
Our Offer to You:
Working for KGA delivers all the benefits you would expect from a large employer including:
* Generous annual leave and other holiday entitlements along with flexible working
* Entry into the Local Government Pension Scheme
* Employee Assistance Programme
* Discount schemes
Application Deadline: 12:00 PM on Friday, 11th October 2024.
Selection Process:
* Shortlisted candidates will be invited to participate in the first round of selection activities on Tuesday, 29th October 2024 at King’s Academy College Park, Portsmouth.
* Successful candidates from the first round will be invited for interviews, which will be held online on Thursday, 31st October 2024.
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