Service Technician Primary Objective:
Performs diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural equipment/outdoor power equipment.
Major Functions and Scope:
* Represents TriGreen Equipment in a professional, honest manner (to include dress and personal appearance according to corporate policy).
* Performs basic agriculture equipment/outdoor power equipment or commercial worksite equipment diagnostics and determines what repairs are needed if required.
* Performs basic agricultural equipment/outdoor power equipment/commercial worksite products repairs as requested by the Service Manager/Shop Foreman.
* Participates in all job-related training and development.
* Prepares all reports and forms required in conjunction with work assignments.
* Maintains current product knowledge of John Deere and other products sold or serviced by TriGreen.
* Maintains safe and proper operation of vehicles, inventory, tools and equipment.
* Complete any other duties as assigned by supervisor
Knowledge, Experience, Competencies and Supervision:
* Proven knowledge of methods, materials, tools and techniques used in the repair of outdoor power equipment/agricultural equipment/commercial worksite equipment.
* Ability to use standard desktop load applications such as Microsoft Office and internet functions.
* Excellent knowledge of mechanical, electrical and hydraulic systems.
* High School Diploma or GED equivalent.
* Agriculture experience required.
* Associates degree from Ag Tech program preferred
* Ability to work varying shifts, weekends and holidays
* Familiar with John Deere and other products sold and serviced by TriGreen
* Ability to diagnose and repair mechanical problems related to agriculture equipment/outdoor power equipment.
* Must have analytical, business planning, problem solving, communication, motivational and interpersonal people skills.
* Physical environment-ability to lift a minimum of 75 pounds; tasks may include lifting, bending, squatting, standing for prolonged periods and sitting.
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